Senior AR Caller

Access Healthcare; Zone 7 Ambattur; On-site; INR 250,000 - 450,000; Full time

Job summary

Access Healthcare in India is seeking an AR Calling specialist to manage patient billing inquiries and ensure accurate revenue cycle processes. The role involves handling high volumes of calls, resolving disputes, and maintaining detailed records in CRM systems.

The ideal candidate has 1–4 years of AR Calling experience in healthcare, solid understanding of RCM concepts, and strong communication skills to coordinate with patients, insurers, and internal teams.

Qualifications

• 1-4 years of experience in AR Calling or similar role in the healthcare industry.
• Strong knowledge of revenue cycle management (RCM) principles and practices.
• Excellent communication skills with ability to effectively communicate with patients, insurance companies, and internal stakeholders.

Responsibilities

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Identify and escape complex cases or potential risks to senior team members for resolution.
• Maintain accurate records of all interactions with customers using CRM software.
• Meet productivity targets by handling a high volume of calls within designated timeframes.

Skills

AR calling

RCM knowledge

Communication skills

Job description

Roles and Responsibilities :

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Identify and escape complex cases or potential risks to senior team members for resolution.
• Maintain accurate records of all interactions with customers using CRM software.
• Meet productivity targets by handling a high volume of calls within designated timeframes.

Job Requirements :

• 1-4 years of experience in AR Calling or similar role in the healthcare industry.
• Strong knowledge of revenue cycle management (RCM) principles and practices.
• Excellent communication skills with ability to effectively communicate with patients, insurance companies, and internal stakeholders.