AR Caller

Elixir Business Solution; Chennai; On-site; INR 350,000 - 550,000; Full time

Job summary

Elixir Business Solution is seeking a Healthcare AR professional in Chennai to manage patient billing inquiries, process payments, and address denial issues. You will work with internal teams to resolve complex billing problems and support revenue cycle improvements.

The role emphasizes accurate record-keeping of interactions with patients and insurers, with a focus on efficient payment processing and dispute resolution.

Qualifications

• 1–3 years of experience in AR calling in US healthcare industry.

Responsibilities

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Authorize and process patient payments, including credit card transactions.
• Identify and address denial management by investigating reasons for denials and appealing denied claims.
• Collaborate with internal teams to resolve complex billing issues and improve revenue cycle management (RCM) processes.
• Maintain accurate records of all interactions with patients, insurance companies, and other stakeholders.

Skills

AR calling

Denial management

Customer communication

Job description

Roles and Responsibilities

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Authorize and process patient payments, including credit card transactions.
• Identify and address denial management by investigating reasons for denials and appealing denied claims.
• Collaborate with internal teams to resolve complex billing issues and improve revenue cycle management (RCM) processes.
• Maintain accurate records of all interactions with patients, insurance companies, and other stakeholders.

Desired Candidate Profile

• 1-3 years of experience in AR calling or similar role in US healthcare industry.