Senior Ar Caller

Kraft BPO; Bengaluru; On-site; INR 279,000 - 446,000; Full time

Job summary

Kraft BPO in Bengaluru seeks an AR Caller to manage accounts receivable calls with healthcare providers. You will identify denials, investigate root causes, and implement corrective actions to improve billing accuracy. Strong communication is essential for interactions with patients and insurers.

The role requires 1–4 years of experience in AR calling or medical billing, and a solid understanding of RCM processes. Independent work style is valued to meet productivity targets.

Qualifications

• 1-4 years of experience in AR calling, medical billing, or related field.
• Strong knowledge of RCM (Revenue Cycle Management) processes and regulations.
• Excellent communication skills for effective interaction with customers over the phone.
• Ability to work independently with minimal supervision while meeting productivity targets.

Responsibilities

• Manage AR calls to resolve outstanding accounts receivable issues with healthcare providers.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
• Collaborate with internal teams to resolve billing discrepancies and ensure accurate medical coding.
• Maintain accurate records of all interactions with patients, insurance companies, and other stakeholders.

Skills

Communication skills

AR calling experience

RCM knowledge

Job description

Roles and Responsibilities :

• Manage AR calls to resolve outstanding accounts receivable issues with healthcare providers.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
• Collaborate with internal teams to resolve billing discrepancies and ensure accurate medical coding.
• Maintain accurate records of all interactions with patients, insurance companies, and other stakeholders.

Job Requirements :

• 1-4 years of experience in AR calling, medical billing, or related field.
• Strong knowledge of RCM (Revenue Cycle Management) processes and regulations.
• Excellent communication skills for effective interaction with customers over the phone.
• Ability to work independently with minimal supervision while meeting productivity targets.