AR caller

Streamlinemd; Chennai; On-site; INR 500,000 - 750,000; Full time

Job summary

StreamlineMD in Chennai, India is seeking an AR Calling specialist for our US healthcare operations. You will manage accounts receivable calls, resolve billing discrepancies and patient inquiries, and work to reduce denials.

The role requires 1.9–4 years of AR Calling experience, solid knowledge of revenue cycle management (RCM), excellent communication skills, and the ability to work independently while meeting productivity targets in an office setting.

Qualifications

• 1.9–4 years of AR Calling experience in US Healthcare industry.
• Strong knowledge of revenue cycle management (RCM).
• Excellent communication skills for effective phone interaction.
• Ability to work independently with minimal supervision while meeting productivity targets.

Responsibilities

• Manage accounts receivable calls to resolve billing discrepancies, denials, and patient inquiries.
• Identify and address root causes of denials through thorough investigation and communication with providers.
• Collaborate with internal teams to resolve issues related to claims processing, payment posting, and patient statements.
• Maintain accurate records of all interactions with patients, insurance companies, and other stakeholders.

Skills

AR Calling

RCM

Communication skills

Independence

Job description

Roles and Responsibilities :

• Manage accounts receivable calls to resolve billing discrepancies, denials, and patient inquiries.
• Identify and address root causes of denials through thorough investigation and communication with providers.
• Collaborate with internal teams to resolve issues related to claims processing, payment posting, and patient statements.
• Maintain accurate records of all interactions with patients, insurance companies, and other stakeholders.
• This is a work from office role.

Job Requirements :

• 1.9-4 years of experience in AR Calling or similar role in US Healthcare industry.
• Strong knowledge of revenue cycle management (RCM) principles and practices.
• Excellent communication skills for effective interaction with customers over phone calls.
• Ability to work independently with minimal supervision while meeting productivity targets.