Executive

Sharp Travels India Limited; New Delhi; On-site; INR 280,000 - 420,000; Full time

Job summary

Sharp Travel India Limited is seeking an on-site Executive in New Delhi to support day-to-day travel operations. You will coordinate bookings for flights, hotels, tours, and ground transport for individual and corporate clients, and handle inquiries with professional communication.

The role requires preparing itineraries and quotations, managing invoices and vouchers, and ensuring timely follow-up with clients and vendors. Collaboration with the team and adherence to policies are essential.

Qualifications

• Bachelor’s degree or equivalent in any discipline.
• Education in travel, tourism, hospitality, or business is beneficial.
• Experience in travel, hospitality, or customer-facing roles preferred.
• On-site work in New Delhi is required.

Responsibilities

• Support day-to-day travel operations, including coordinating bookings for flights, hotels, tours, and ground transport for individual and corporate clients.
• Handle customer inquiries, prepare itineraries and quotations.
• Manage documentation such as invoices and vouchers.
• Ensure timely follow-up with clients and vendors.
• Maintain accurate records in internal systems.
• Support visa and ticketing processes as required.
• Collaborate with team to resolve service issues and enhance client satisfaction.
• Maintain professional communication via email, phone, and in-person interactions, adhering to company policies.

Skills

Communication

Interpersonal skills

Customer service

Problem solving

Time management

On-site work

Team collaboration

Travel industry exp

Education

Bachelor’s degree or equivalent

Travel/Hospitality/Business background beneficial

Tools

MS Office

Job description

Company Description

Sharp Travel India Limited is a leading travel management company established in 1986, delivering end-to-end travel solutions across India and internationally. With offices in major cities, the company serves leisure travelers, corporate clients, and government organizations with tailored itineraries and services. As an IATA-accredited agency and a Ministry of Tourism-recognized Tour Operator, Sharp Travel maintains high standards of professionalism and service quality. Its expertise includes domestic and international holidays, air ticketing, visa assistance, corporate travel, MICE, and customized tours. Nearly four decades of experience enable the company to offer competitive pricing, personalized support, and seamless travel experiences.

Role Description

This is a full-time, on-site Executive role based in New Delhi. The Executive will support day-to-day travel operations, including coordinating bookings for flights, hotels, tours, and ground transport for individual and corporate clients. Responsibilities include handling customer inquiries, preparing itineraries and quotations, managing documentation such as invoices and vouchers, and ensuring timely follow-up with clients and vendors. The Executive will maintain accurate records in internal systems, support visa and ticketing processes as required, and collaborate with team members to resolve service issues and enhance client satisfaction. The role also involves maintaining professional communication via email, phone, and in-person interactions, while adhering to company policies and service standards.

Qualifications

• Strong communication and interpersonal skills, with the ability to interact professionally with clients, vendors, and colleagues.
• Proficiency in MS Office (Word, Excel, PowerPoint), email tools, and basic travel or booking software; comfort with learning new digital systems.
• Customer service orientation, including problem-solving abilities, attention to detail, and a focus on delivering seamless travel experiences.
• Organizational and time-management skills to handle multiple bookings, deadlines, and client requests efficiently.
• Prior experience in travel, hospitality, or customer-facing roles is preferred; familiarity with ticketing, visa assistance, or tour operations is an advantage.
• Bachelor’s degree or equivalent in any discipline; education in travel, tourism, hospitality, or business is beneficial.
• Ability to work on-site in New Delhi, collaborate within a team environment, and adapt to a fast-paced, service-driven setting.