Engineer-MS Teams Unified Communications

Unisys; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Unisys in Hyderabad is seeking a Microsoft Teams and UC Technologies specialist to join our Enterprise Communications team. You will support Direct Routing, SBCs, and Meeting Room devices across global deployments.

The role requires 3+ years with Teams, strong networking/VPN/WAN knowledge, and experience with contact center solutions. You will work independently and with teams, maintain high service reliability, and contribute to continuous learning.

Qualifications

• 3+ years with Microsoft Teams, Direct Routing, SBCs, MTRs.
• 2 years of Microsoft and Networking technical experience.
• BA/BS degree and 3-5 years relevant experience or equivalent.

Skills

MS Teams

SBCs / vSBCs

Meeting Room Devices

Contact Center Solutions

Teams Admin Center

Networking Fundamentals

VoIP Protocols

SIP

VLANs & WAN

Office Suite

Analytical Skills

Problem Solving

Communication

Teamwork

Education

BA/BS degree or equivalent

Tools

Microsoft Certifications

Job description

• Must possess good working knowledge of Microsoft Teams, MS Teams Meeting Rooms.
• Working experience on SBCs/vSBCs such as AudioCodes, Ribbon or similar technologies.
• May have worked on various Meeting Room Devices such as Poly, Lenovo, Crestron, Surface Hub etc.
• May have knowledge of any contact center solutions such as Anywhere 365, Luware etc.
• Good understanding of Teams Admin Center and various tools within the same.
• Should be Strong in Networking concepts and knowledge of VoIP with Routing Switching Protocols, TCP/IP, QoS, SIP, VLANs, and WAN protocols and technologies.
• Must have prior experience providing technical support to Enterprise Customers.
• In-depth Knowledge of Media gateways Session Border Controllers.
• Good knowledge in Microsoft Office Products (Excel, PowerPoint, Outlook etc.).
• Outstanding attention to detail and capacity to demonstrate continual learning.
• Good analytical and problem-solving capabilities.
• Excellent deductive and inductive reasoning skills.
• Strong interpersonal verbal and written skills.
• Ability to work both individually and with teams.

#LI-UG1

• 3+ years of working with Microsoft Teams, Direct Routing, SBCs, MTRs
• 2 years of Microsoft and Networking Technical Experience
• Advance level understanding of MS Teams and/or other UC related technologies.
• Proven ability to work on large-scale global deployments in multiple locations.
• Strong understanding of networks and related WAN/LAN technologies
• Microsoft Certifications in the Microsoft technologies required for this position.
• BA/BS degree and 3-5 years relevant experience OR equivalent combination of education and experience