End User Engineer

Team Computers Pvt Ltd; Jaipur; On-site; INR 210,000 - 300,000; Full time

Job summary

Team Computers Pvt Ltd in Jaipur, Rajasthan, India is hiring an Onsite L1 Engineer to provide hardware and software support for end-user devices, troubleshoot Windows and macOS, and assist with Office 365 applications.

You will manage service tickets, support basic network issues with the central team, install and maintain hardware/software, and provide onsite and on-call support as needed.

Qualifications

• Onsite L1 Engineer role

Responsibilities

• Troubleshoot laptops, desktops, OS (Windows/Mac), MS Office, Teams, OneDrive, and Pidilite apps.
• Manage service tickets via Service Desk tool.
• Support L1-level network issues with the central network team.
• Install, configure, and maintain hardware/software for end-users.
• Provide onsite and on-call support as needed.

Job description

Location:

Jaipur, Rajasthan, India

Job Description

Job Summary:We are hiring an Onsite L1 Engineer to provide hardware and software support for end-user devices, troubleshoot Windows and macOS systems, and assist with Office 365 applications and basic network issues.

Responsibilities:

• Troubleshoot laptops, desktops, OS (Windows/Mac), MS Office, Teams, OneDrive, and Pidilite apps.
• Manage service tickets via Service Desk tool.
• Support L1-level network issues with the central network team.
• Install, configure, and maintain hardware/software for end-users.
• Provide onsite and on-call support as needed.

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