Employee Relations Specialist

Optum

Dadri

On-site

INR 800,000 - 1,200,000

Full time

14 days+

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Job summary

A leading health services company is seeking an Employee Relations Specialist to handle workplace investigations, ensure fair treatment, and collaborate with various stakeholders. Ideal candidates have significant experience in Employee Relations, excellent conflict resolution skills, and a bachelor's degree. This full-time position is based in Noida, Uttar Pradesh, with a mid-senior level of responsibility.

Qualifications

5-7 years of experience in Employee Relations or HR.
Experience in conducting investigations.
Ability to establish cross-functional relationships.

Responsibilities

Conduct timely investigations into HR policy violations.
Resolve workplace concerns with empathy.
Collaborate with HRBPs and Legal for fair outcomes.

Skills

Employee Relations experience

Human Resources knowledge

Conflict resolution skills

Investigation experience

Education

Any bachelor's degree

Job description

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Senior Manager - Talent Acquisition at Optum, A United Health Group Company

Primary Responsibilities:

Conduct fair, thorough and timely investigations into allegations of violations of Global Human Resources (HR) policies or local law and policies to ensure fair treatment of all employees.
Responsible for investigations and management of matters that are raised to the Company, more specifically around conflict, bullying, discrimination, unfair treatment, workplace harassment, sexual harassment, performance management and any other work-related grievances
Advise on and help to resolve other workplace concerns to determine the appropriate approach and to ensure fair treatment of all employees. De-escalate and resolve matters as appropriate using empathetic listening and conflict resolution skills
Ensuring investigations adhere to timelines and are conducted sensitively, confidentially, fairly and keeping in mind duty of care and employee experience at all times
Ensuring investigations are well researched, in consideration of the full and crucial factors: applying extensive employee relations/employment law experience and knowledge to manage cases quickly, effectively and professionally, ensuring that the risk to the bank is mitigated and that decisions reached are fair, consistent and in line with legal obligations and regulatory expectations
Partner and collaborate with other ER team members. Supporting each other, collaborating, partnering, and sharing information to enhance team effectiveness. Build solid relationships, partner, and collaborate with internal-stakeholders including the Human Resources Business Partners (HRBPs) and Compliance, Legal, Employment Law to ensure the right outcomes are achieved
Help balance risk, taking into account employee, business, and company perspective
Derive insights from ER Incident data base and assist Talent as well as Business leadership in developing and deploying appropriate strategies, policies, procedures and initiatives to mitigate People risk exposures
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Any bachelor's Degree and practical experience
5-7 years of experience in Employee Relations, Human Resources or Employment Legal
Experience in conducting investigations and advising on or supporting local disciplinary and investigation processes
Experience in establishing cross-functional relationships at all levels and geographies

Preferred Qualifications:

Experience in consulting directly with employees and management
Experience with stakeholder management in a global organization
Ability to operate with empathy, and diffuse/de-escalate challenging conversations/situations
Ability to work through ambiguity and complexity, and apply an intersectional lens to your work
Ability to be flexible to collaborate across teams, regions, and time zone

Seniority level