EdTech Operations Intern

PREPCA; Maharashtra; On-site; INR 50,778 - 60,822; Full time

Job summary

PREPCA is seeking an EdTech Operations Intern to support student queries, onboarding, and day-to-day operations from our Baner, Pune office. Earn ₹5,000 per month for a 6-month full-time, on-site internship with hands-on exposure to core EdTech operations.

Ideal candidates are pursuing a bachelor’s degree (MBA or master’s preferred but not mandatory), possess strong communication and problem-solving skills, and have basic MS Excel knowledge. Laptop mandatory; freshers are encouraged to apply.

Qualifications

• Pursuing or completed bachelor’s degree; MBA or master’s degree preferred but not mandatory.
• Strong communication and problem-solving skills.
• Own laptop required.
• Freshers encouraged to apply.
• Basic knowledge of MS Excel.

Responsibilities

• Student Support: Assist students by resolving queries via phone, WhatsApp, and emails.
• Student Onboarding: Manage post-sales onboarding for new students.
• Query Management: Coordinate and resolve queries from students, CA Mentors, and sales team.
• Dashboard & Tech Management: Learn to navigate and update the EdTech platform dashboard and internal tools.
• End-to-End Learning: Gain hands-on training to run EdTech business operations.

Skills

Communication skills

Problem-solving

MS Excel (basic)

Education

Bachelor's degree in progress

MBA preferred

Tools

MS Excel

Job description

Job Title: EdTech Operations Intern

Location: Work from Office – Baner, Pune

Department: Operations

Stipend: ₹5,000 per month

Duration: 6 Months

About PREPCA
At PREPCA, we believe strong teams build strong companies. Every successful launch and growth milestone begins with hiring the right people and delivering excellent execution. We are looking for an Operations Intern who wants to learn business operations from the basics and understand how daily execution directly impacts business growth. This role is ideal for someone serious about building a long-term career in operations management.

Office Location:
2nd floor, Sai Heritage, Baner Rd, near State Bank of Mysore, Baner, Pune, Maharashtra 411045
(This is a full-time, Work-from-Office internship.)

Roles & Responsibilities

• Student Support: Assist students by resolving their queries via phone calls, WhatsApp messages, and emails.
• Student Onboarding: Manage the post-sales onboarding process to ensure a smooth welcome experience for new students.
• Query Management: Act as a central point of contact to coordinate and resolve queries from students, CA Mentors, and the internal sales team.
• Dashboard & Tech Management: Learn to navigate, update, and manage our core EdTech platform dashboard and internal technical tools.
• End-to-End Learning: Gain hands-on training to understand and run end-to-end EdTech business operations.

Who Should Apply (Skills & Requirements)

• Completed or currently pursuing a Bachelor’s degree (MBA or Master’s degree is preferred but not mandatory).
• Strong communication and problem-solving skills.
• High confidence and a strong hunger for career growth.
• Basic knowledge of MS Excel and a high ownership mindset.
• Mandatory: Must have your own laptop.
• Freshers who genuinely want to build depth in operations are encouraged to apply.

Growth Opportunity
Upon successful completion of the 6-month internship, candidates will be eligible for a Pre-Placement Offer (PPO) up to ₹4.80 LPA, based on internship performance reviews and a PPO interview with the management.

Know More About Us

• Life at PREPCA: https://youtu.be/C0P4uQQZj5A
• Google Reviews: https://g.co/kgs/b9SsJf
• Glassdoor: https://www.glassdoor.co.in/Reviews/Prepca-Eduserv-Reviews-E5173239.html
• AmbitionBox: https://www.ambitionbox.com/reviews/prepca-eduserv-reviews
• Website: https://www.prepca.com