Academic Operations Associate

PREPCA Eduserv Private Limited; Pune District; On-site; INR 167,400 - 234,360; Full time

Job summary

PREPCA Eduserv Private Limited is seeking an Academic Operations Associate for a full-time, work-from-office internship in Baner, Pune. You will assist students, onboard new entrants, and coordinate queries between students, mentors, and the sales team.

You will learn to operate the EdTech dashboard and internal tools, gaining hands-on exposure to end-to-end EdTech business operations in a growing company.

Qualifications

• Completed or currently pursuing a Bachelor’s degree (MBA or Master’s degree preferred but not mandatory).
• Strong communication and problem-solving skills.
• High confidence and a strong hunger for career growth.
• Basic knowledge of MS Excel and a high ownership mindset.
• Mandatory: Must have your own laptop.
• Freshers who genuinely want to build depth in operations are encouraged to apply.

Responsibilities

• Student Support: Assist students by resolving their queries via phone calls, WhatsApp messages, and emails.
• Student Onboarding: Manage the post-sales onboarding process to ensure a smooth welcome experience for new students.
• Query Management: Act as a central point of contact to coordinate and resolve queries from students, CA Mentors, and the internal sales team.
• Dashboard & Tech Management: Learn to navigate, update, and manage our core EdTech platform dashboard and internal technical tools.
• End-to-End Learning: Gain hands-on training to understand and run end-to-end EdTech business operations.

Skills

Strong communication

Problem-solving

Ownership mindset

Freshers welcome

Education

Bachelor’s degree (pursuing)

MBA or Master’s degree preferred

Tools

MS Excel

Job description

Job Title: Academic Operations Associate

Location: Work from Office – Baner, Pune

Department: Operations

About PREPCA

At PREPCA, we believe strong teams build strong companies. Every successful launch and growth milestone begins with hiring the right people and delivering excellent execution. We are looking for an Operations Intern who wants to learn business operations from the basics and understand how daily execution directly impacts business growth. This role is ideal for someone serious about building a long-term career in operations management.

Office Location:

2nd floor, Sai Heritage, Baner Rd, near State Bank of Mysore, Baner, Pune, Maharashtra 411045

(This is a full-time, Work-from-Office internship.)

• Student Support: Assist students by resolving their queries via phone calls, WhatsApp messages, and emails.
• Student Onboarding: Manage the post-sales onboarding process to ensure a smooth welcome experience for new students.
• Query Management: Act as a central point of contact to coordinate and resolve queries from students, CA Mentors, and the internal sales team.
• Dashboard & Tech Management: Learn to navigate, update, and manage our core EdTech platform dashboard and internal technical tools.
• End-to-End Learning: Gain hands-on training to understand and run end-to-end EdTech business operations.

Who Should Apply (Skills & Requirements)

• Completed or currently pursuing a Bachelor’s degree (MBA or Master’s degree is preferred but not mandatory).
• Strong communication and problem-solving skills.
• High confidence and a strong hunger for career growth.
• Basic knowledge of MS Excel and a high ownership mindset.
• Mandatory: Must have your own laptop.
• Freshers who genuinely want to build depth in operations are encouraged to apply.