Operations Associate

PREPCA Eduserv Private Limited; Pune District; On-site; Full time

Job description

Location: Work from Office – Baner, Pune

Department: Operations

About PREPCA

At PREPCA, we believe strong teams build strong companies. Every successful launch and growth milestone begins with hiring the right people and delivering excellent execution. We are looking for an Operations Intern who wants to learn business operations from the basics and understand how daily execution directly impacts business growth. This role is ideal for someone serious about building a long‑term career in operations management.

Office Location:

2nd floor, Sai Heritage, Baner Rd, near State Bank of Mysore, Baner, Pune, Maharashtra 411045

(This is a full-time, Work‑from‑Office internship.)

• Student Support: Assist students by resolving their queries via phone calls, WhatsApp messages, and emails.
• Student Onboarding: Manage the post‑sales onboarding process to ensure a smooth welcome experience for new students.
• Query Management: Act as a central point of contact to coordinate and resolve queries from students, CA Mentors, and the internal sales team.
• Dashboard & Tech Management: Learn to navigate, update, and manage our core EdTech platform dashboard and internal technical tools.
• End‑to‑End Learning: Gain hands‑on training to understand and run end‑to‑end EdTech business operations.

Who Should Apply (Skills & Requirements)

• Completed or currently pursuing a Bachelor’s degree (MBA or Master’s degree is preferred but not mandatory).
• Strong communication and problem‑solving skills.
• High confidence and a strong hunger for career growth.
• Basic knowledge of MS Excel and a high ownership mindset.
• Mandatory: Must have your own laptop.
• Freshers who genuinely want to build depth in operations are encouraged to apply.

Ownership Mindset basic excel Basic Formulas Strong Communication Problem solving Mindset