Operations Associate

PREPCA; Maharashtra; On-site; INR 152,334 - 182,466; Full time

Job summary

PREPCA is seeking an Operations Associate intern in Baner, Pune to learn business operations from the basics and understand how daily execution directly impacts growth. You will assist with student support, onboarding, query management, and dashboard/tech tasks on our EdTech platform, while demonstrating ownership, strong communication, and a willingness to learn.

Freshers who genuinely want to build depth in operations are encouraged to apply.

Qualifications

• Bachelor’s degree completed or currently pursuing.
• MBA or Master’s preferred but not mandatory.
• Strong communication and problem-solving skills.
• Own laptop is mandatory.
• Freshers who genuinely want to build depth in operations are encouraged to apply.

Responsibilities

• Student Support: Resolve queries via phone/WhatsApp/emails.
• Student Onboarding: Manage onboarding to ensure a smooth welcome for new students.
• Query Management: Coordinate and resolve queries from students, mentors, and the internal sales team.
• Dashboard & Tech Management: Navigate, update, and manage the EdTech platform dashboard and internal tools.
• End-to-End Learning: Learn and run end-to-end EdTech business operations.

Skills

Communication

Problem solving

Excel basics

Ownership mindset

Laptop required

Freshers welcome

Education

Bachelor’s degree

MBA preferred

Job description

Job Title

Operations Associate

Location

Work from Office – Baner, Pune

Department

Operations

CTC

₹15,000 per month

About PREPCA

At PREPCA, we believe strong teams build strong companies. Every successful launch and growth milestone begins with hiring the right people and delivering excellent execution. We are looking for an Operations Intern who wants to learn business operations from the basics and understand how daily execution directly impacts business growth. This role is ideal for someone serious about building a long-term career in operations management.

Office Location

2nd floor, Sai Heritage, Baner Rd, near State Bank of Mysore, Baner, Pune, Maharashtra 411045

This is a full-time, Work-from-Office internship.

Roles & Responsibilities

• Student Support: Assist students by resolving their queries via phone calls, WhatsApp messages, and emails.
• Student Onboarding: Manage the post-sales onboarding process to ensure a smooth welcome experience for new students.
• Query Management: Act as a central point of contact to coordinate and resolve queries from students, CA Mentors, and the internal sales team.
• Dashboard & Tech Management: Learn to navigate, update, and manage our core EdTech platform dashboard and internal technical tools.
• End-to-End Learning: Gain hands‑on training to understand and run end‑to‑end EdTech business operations.

Who Should Apply (Skills & Requirements)

• Completed or currently pursuing a Bachelor’s degree (MBA or Master’s degree is preferred but not mandatory).
• Strong communication and problem‑solving skills.
• High confidence and a strong hunger for career growth.
• Basic knowledge of MS Excel and a high ownership mindset.
• Mandatory: Must have your own laptop.
• Freshers who genuinely want to build depth in operations are encouraged to apply.

Know More About Us

• Life at PREPCA: https://youtu.be/C0P4uQQZj5A
• Google Reviews: https://g.co/kgs/b9SsJf
• Glassdoor: https://www.glassdoor.co.in/Reviews/Prepca-Eduserv-Reviews-E5173239.html
• AmbitionBox: https://www.ambitionbox.com/reviews/prepca-eduserv-reviews
• Website: https://www.prepca.com