Operations Intern

PREPCA; Maharashtra; On-site; INR 50,778 - 60,822; Full time

Job summary

PREPCA is hiring an Operations Intern for their Baner, Pune office. This 6-month, full-time internship offers a monthly stipend of ₹5,000 and hands-on experience in student support, onboarding, and operations management. A bachelor’s degree is required, with MBA/master’s preferred; candidates should have strong communication, problem-solving skills, and basic MS Excel knowledge.

Own laptop mandatory. Upon successful completion, a PPO of up to ₹4.80 LPA may be offered based on performance.

Qualifications

• Bachelor’s degree completed; MBA/Master’s preferred but not mandatory.
• Excellent communication and problem-solving skills.
• High ownership mindset and growth orientation.
• Basic MS Excel knowledge.
• Must have your own laptop.

Responsibilities

• Student Support: resolve queries via phone, WhatsApp, and email.
• Student Onboarding: manage post-sales onboarding for new students.
• Query Management: coordinate and resolve queries from students, mentors, and sales team.
• Dashboard & Tech Management: learn to navigate and manage the EdTech platform dashboard and tools.
• End-to-End Learning: gain hands-on training in EdTech business operations.

Skills

Strong communication

Problem-solving

Ownership mindset

MS Excel (basic)

Own laptop

Education

Bachelor’s degree

MBA or Master’s degree (preferred)

Job description

Job Title: Operations Intern

Location: Work from Office – Baner, Pune

Department: Operations

Stipend: ₹5,000 per month

Duration: 6 Months

About PREPCA At PREPCA, we believe strong teams build strong companies. Every successful launch and growth milestone begins with hiring the right people and delivering excellent execution. We are looking for an Operations Intern who wants to learn business operations from the basics and understand how daily execution directly impacts business growth. This role is ideal for someone serious about building a long-term career in operations management.

Office Location: 2nd floor, Sai Heritage, Baner Rd, near State Bank of Mysore, Baner, Pune, Maharashtra 411045

(This is a full-time, Work-from-Office internship.)

Roles & Responsibilities

• Student Support: Assist students by resolving their queries via phone calls, WhatsApp messages, and emails.
• Student Onboarding: Manage the post-sales onboarding process to ensure a smooth welcome experience for new students.
• Query Management: Act as a central point of contact to coordinate and resolve queries from students, CA Mentors, and the internal sales team.
• Dashboard & Tech Management: Learn to navigate, update, and manage our core EdTech platform dashboard and internal technical tools.
• End-to-End Learning: Gain hands-on training to understand and run end-to-end EdTech business operations.

Who Should Apply (Skills & Requirements)

• Completed a Bachelor’s degree (MBA or Master’s degree is preferred but not mandatory).
• Strong communication and problem-solving skills.
• High confidence and a strong hunger for career growth.
• Basic knowledge of MS Excel and a high ownership mindset.
• Mandatory: Must have your own laptop.
• Freshers who genuinely want to build depth in operations are encouraged to apply.

Growth Opportunity Upon successful completion of the 6-month internship, candidates will be eligible for a Pre-Placement Offer (PPO) up to ₹4.80 LPA, based on internship performance reviews and a PPO interview with the management.

Know More About Us

• Life at PREPCA: https://youtu.be/C0P4uQQZj5A
• Google Reviews: https://g.co/kgs/b9SsJf
• Glassdoor: https://www.glassdoor.co.in/Reviews/Prepca-Eduserv-Reviews-E5173239.html
• AmbitionBox: https://www.ambitionbox.com/reviews/prepca-eduserv-reviews
• Website: https://www.prepca.com