E-Commerce Manager

Rama Pure Water; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Rama Pure Water in Chennai is seeking an experienced E-commerce Operations Manager to oversee day-to-day marketplace activities across platforms such as Amazon and Flipkart.

You will upload and optimize product listings, coordinate with marketing, logistics, design, and sales, and analyze performance to drive visibility and sales.

The role requires strong Excel skills, cross-functional communication, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Bachelor's degree in Business Administration, Marketing, E-Commerce, or related field.
• 3–10 years of experience in e-commerce operations or marketplace management.
• Knowledge of platforms like Amazon, Flipkart, Shopify, or other e-commerce systems.
• Proficiency in MS Excel and ability to analyze and interpret data.
• Strong organizational skills and attention to detail.
• Good communication and coordination skills to work with cross-functional teams.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Manage day-to-day marketplace operations across platforms (Amazon, Flipkart, etc.).
• Upload, optimize, and update product listings with descriptions, images, pricing, and keywords.
• Coordinate with internal teams (marketing, logistics, design, and sales) to ensure smooth execution of online strategies.
• Monitor product performance, analyze sales data, and recommend strategies to increase visibility and sales.
• Ensure timely order processing, shipment coordination, and return/refund management.
• Track competitor activities, pricing, and promotional strategies to stay competitive in the market.
• Assist in planning and executing online campaigns, deals, and promotions.
• Generate reports on product performance, marketplace KPIs, and customer insights.
• Maintain strong relationships with marketplace account managers and resolve operational issues quickly.
• Stay updated with the latest e-commerce trends, platform policies, and tools.

Skills

Marketplace operations

Product listing optimization

Data analysis using Excel

Cross-functional coordination

Communication skills

Education

Bachelor's degree in Business/Marketing/E-Commerce

Tools

Amazon Seller Central

Shopify

Excel

Flipkart Seller Central

Job description

• Manage day-to-day marketplace operations across platforms (Amazon, Flipkart, etc.).
• Upload, optimize, and update product listings with accurate descriptions, images, pricing, and keywords.
• Coordinate with internal teams (marketing, logistics, design, and sales) to ensure smooth execution of online strategies.
• Monitor product performance, analyze sales data, and recommend strategies to increase visibility and sales.
• Ensure timely order processing, shipment coordination, and return/refund management.
• Track competitor activities, pricing, and promotional strategies to stay competitive in the market.
• Assist in planning and executing online campaigns, deals, and promotions.
• Generate reports on product performance, marketplace KPIs, and customer insights.
• Maintain strong relationships with marketplace account managers and resolve operational issues quickly.
• Stay updated with the latest e-commerce trends, platform policies, and tools.

Skills & Qualifications

• Bachelor's degree in Business Administration, Marketing, E-Commerce, or related field.
• 3-10 years of experience in e-commerce operations or marketplace management.
• Knowledge of platforms like Amazon, Flipkart, Shopify, or other e-commerce systems.
• Proficiency in MS Excel and ability to analyze and interpret data.
• Strong organizational skills and attention to detail.
• Good communication and coordination skills to work with cross-functional teams.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.