E-Commerce Accounts Manager

SW Cybernetics; Dadri; On-site; INR 600,000 - 800,000; Full time

Job summary

SW Cybernetics in Dadri, Uttar Pradesh, is seeking a dedicated E-commerce Accounts Manager to enhance our online brand presence on platforms like Amazon and Flipkart. This role involves managing daily operations, driving sales growth, and optimizing product listings.

The ideal candidate has a Bachelor's degree in a related field, 2-5 years of experience with e-commerce accounts, and a strong knowledge of advertising campaigns.

Qualifications

• 2-5 years of proven experience managing e-commerce accounts (Amazon, Flipkart, etc.).
• Strong knowledge of online marketplaces, listing optimization, and e-commerce operations.
• Experience with marketplace advertising (Amazon PPC, Flipkart Ads).

Responsibilities

• Manage seller/vendor accounts across marketplaces (Amazon, Flipkart, etc.).
• Develop and implement strategies to increase sales and revenue.
• Create and optimize product listings for discoverability.

Skills

E-commerce management

Sales growth

Listing optimization

Market analysis

Communication skills

Education

Bachelor's degree in Business, Marketing, E-commerce, or related field

Tools

Excel

MS Office

E-commerce analytics tools

Job description

• We are seeking a highly motivated and detail-oriented E-commerce Accounts Manager to oversee and grow our brand presence across leading online marketplaces such as Amazon, Flipkart, and others.
• The ideal candidate will be responsible for managing day-to-day operations, driving sales growth, optimizing product visibility, and maintaining strong relationships with marketplace partners.

Key Responsibilities

• Account Management
• Manage seller/vendor accounts across marketplaces (Amazon, Flipkart, etc.).
• Ensure compliance with marketplace policies and resolve operational issues.
• Handle order processing, returns, claims, and customer escalations.
• Sales & Growth
• Develop and implement strategies to increase sales and revenue.
• Monitor product performance, pricing, and category trends.
• Drive promotions, deals, and campaigns to boost visibility and conversions.
• Product Listings & Optimization
• Create and optimize product listings with compelling titles, descriptions, keywords, images, and A+ content.
• Conduct keyword research and SEO optimization to enhance discoverability.
• Maintain accurate inventory, pricing, and product catalog.
• Advertising & Marketing
• Plan and execute advertising campaigns (Amazon PPC, Flipkart Ads, etc.).
• Analyze ad performance and optimize campaigns for maximum ROI.
• Collaborate with the creative team for infographics, banners, and A+ content.
• Analytics & Reporting
• Monitor sales, traffic, and conversion metrics.
• Provide weekly/monthly performance reports with actionable insights.
• Track competitor activities and market trends.
• Coordination & Communication
• Work closely with internal teams (marketing, logistics, finance, and design).
• Coordinate with marketplace account managers for growth opportunities.
• Ensure smooth communication between operations, warehouse, and customer service teams.

Qualifications & Skills

• Bachelors degree in Business, Marketing, E-commerce, or related field.
• 2-5 years of proven experience managing e-commerce accounts (Amazon, Flipkart, etc.).
• Strong knowledge of online marketplaces, listing optimization, and e-commerce operations.
• Experience with marketplace advertising (Amazon PPC, Flipkart Ads).
• Proficiency in Excel, MS Office, and e-commerce analytics tools.
• Excellent communication, negotiation, and problem‑solving skills.
• Strong analytical mindset with attention to detail.

Preferred Qualities

• Prior experience in consumer goods, FMCG, electronics, or lifestyle brands.
• Ability to work in a fast‑paced, deadline‑driven environment.
• Creative mindset to propose new marketing and sales growth initiatives.