E-Commerce Executive

ApplyMint; Pune District; On-site; INR 350,000 - 520,000; Full time

Job summary

ApplyMint is seeking an Online Catalog Manager to own catalog hygiene, pricing updates and product availability across leading e-commerce platforms. You will coordinate with platform POCs for promotions, manage day-to-day operations on Amazon, Shopify, Swiggy Instamart, Flipkart and more, and drive sales via data-driven campaigns.

A FMCG/D2C background and 1+ year of experience are preferred. The role requires collaboration with marketing, production, warehousing and logistics teams to ensure

Qualifications

• Minimum 1 year experience in e-commerce operations.
• FMCG or D2C background preferred.
• Bachelor's degree or equivalent preferred.

Responsibilities

• Online catalog management: maintain listing hygiene, update descriptions, pricing and availability.
• Manage day-to-day operations on platforms like Amazon, Shopify, Swiggy Instamart, Flipkart, and others.
• Coordinate promotions and campaigns with platform POCs and marketing teams.
• Drive sales growth through data-backed promotions and visibility improvements.
• Handle customer queries and coordinate with support to improve buyer experience.
• Collaborate with production, warehousing and logistics to ensure timely fulfillment.
• Monitor performance, prepare weekly/monthly reports and share insights.

Skills

E-commerce operations

Data analysis

Cross-functional collaboration

Education

Bachelor's

Tools

Excel

Job description

About the Company

We are a fast-growing D2C FMCG food brand focused on delivering high-quality food products through both owned and third-party e-commerce platforms. The organization operates in a dynamic, customer-first environment and emphasizes innovation, digital expansion, and operational excellence across online marketplaces. With a strong presence across leading e-commerce and quick-commerce platforms, the company is rapidly scaling its digital footprint nationwide.

Roles and Responsibilities

1. Online Catalog Management

• Ensure product catalog hygiene across all e-commerce platforms
• Update product listings, descriptions, pricing, and availability
• Conduct regular audits to identify and resolve listing issues or inconsistencies

2. E-Commerce Platform Operations

• Manage day-to-day operations on platforms such as Amazon, Shopify, BigBasket, Swiggy Instamart, Blinkit, and others
• Coordinate with platform points of contact (POCs) for promotions, campaigns, and operational alignment
• Resolve technical and operational issues in a timely manner

3. Sales and Performance Optimization

• Drive sales growth through data-backed strategies and promotions
• Plan and execute initiatives to improve product visibility and conversion
• Identify and onboard new e-commerce platforms to expand digital reach
• Analyse sales trends and optimize listings for performance

4. Customer Coordination

• Handle customer queries, complaints, and feedback across platforms
• Work closely with customer support teams to enhance the buying experience
• Implement strategies to improve customer satisfaction and online ratings

5. Logistics and Order Fulfilment

• Coordinate with production, warehousing, and logistics teams
• Track and resolve issues related to delays, returns, and cancellations
• Monitor inventory levels to avoid stock-outs or overstocking

6. Online Reputation Management

• Monitor brand reviews and ratings across e-commerce platforms
• Respond to customer feedback professionally and promptly
• Collaborate with marketing teams to maintain a positive brand image

7. Data Analysis and Reporting

• Analyse sales and platform performance using Excel and related tools
• Prepare weekly and monthly performance reports
• Share actionable insights to optimize campaigns and product placement

8. Cross-Functional Collaboration

• Work closely with marketing, production, warehouse, and logistics teams
• Coordinate with digital media teams on platform-specific promotions
• Stay updated on e-commerce trends and best practices

Desired Candidate Profile

Experience:

• Minimum 1 years of experience in e-commerce operations
• FMCG or D2C background preferred

Platform Expertise:

• Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms

Education:

• Bachelor’s degree (BBA, BMS, or equivalent preferred)