E Commerce Executive-Delhi

Neha Herbals; New Delhi; Hybrid; INR 334,800 - 558,000; Full time

Job summary

Neha Herbals in New Delhi is looking for a results-driven E-commerce Executive to oversee operations on platforms like Amazon and Flipkart. The role involves managing product listings, order processing, and executing performance marketing campaigns.

You should possess advanced skills in Excel for data analysis and marketing strategies. An understanding of major e-commerce tools will enhance your application. This hybrid position offers a dynamic work environment focused on growth and results.

Qualifications

• Experience in managing e-commerce marketplaces operationally.
• Strong analytical skills using Advanced Excel.
• Ability to optimize advertisements based on data analysis.

Responsibilities

• Manage end-to-end operations across major e-commerce platforms.
• Ensure daily order processing and dispatch meet SLAs.
• Optimize PPC/CPC campaigns for profitability.
• Conduct competitor analysis to maintain market position.

Skills

Platform Experience: Amazon, Flipkart, Blinkit, Zepto, Shopify

Technical Proficiency: Advanced Excel

Understanding of Keywords, Bidding, CTR, and Conversion Rates

Experience with OMS tools

Job description

Job Summary

We are seeking a results-driven E-commerce Executive to manage end-to-end operations across major marketplaces (Amazon, Flipkart) and Quick Commerce platforms (Blinkit, Zepto, Swiggy Instamart). This role requires a hybrid skillset: operational discipline to handle listings and dispatch, combined with analytical skills to manage demand-specific ads and perform competition analysis using Advanced Excel.

Key Responsibilities

Cataloging & Listing Management

• Create and maintain product listings across all platforms with SEO-optimized titles and high-quality descriptions.
• Monitor listing health daily to prevent suppressions or policy violations.
• Update content and imagery to match current trends and festive themes.

Order Processing & Dispatch

• Manage daily order processing and dispatch to ensure 100% adherence to Service Level Agreements (SLA).
• Coordinate packaging, labeling, and handover to courier partners to minimize breaches.
• Manage inventory levels to prevent stock-outs; handle Returns (RTO) and claims efficiently.

Performance Marketing (Ads & Strategy)

• Execute and optimize PPC/CPC campaigns on Amazon (AMS), Flipkart, and Quick Commerce apps.
• Run demand-specific advertisements based on seasonality and inventory levels.
• Monitor ACOS (Advertising Cost of Sales) and ROAS (Return on Ad Spend) to ensure campaign profitability.

Data Analysis & Competitor Research

• Competitor Analysis: Track competitor pricing, keywords, and strategies to maintain market share.
• Advanced Excel: Utilize VLOOKUP, Pivot Tables, and conditional formatting to analyze sales data.
• Generate daily/weekly reports to identify demand trends and forecast inventory needs.

Required Skills

• Platform Experience: Seller portals for Amazon, Flipkart, Blinkit, Zepto, or Shopify.
• Technical Proficiency: Advanced Excel (Pivot Tables, VLOOKUP, Dashboarding) is mandatory.
• Marketing Smarts: Understanding of Keywords, Bidding, CTR, and Conversion Rates.
• Tools: Experience with OMS tools (Unicommerce, Vinculum, Easyecom) is a plus.