E-Commerce Executive

Sanjeevani Agrofoods; Clement Town; On-site; INR 400,000 - 800,000; Full time

Job summary

Sanjeevani Agrofoods in Clement Town, Uttarakhand invites an experienced Ecommerce Operations Specialist to manage end-to-end logistics, optimize order processing, and drive efficiencies using WMS and AI automation.

You will focus on reducing RTO, improving delivery success, and cutting turnaround times while coordinating with courier partners and internal teams to ensure accurate, timely dispatch and robust reporting.

Qualifications

• Hands-on experience with WMS and ecommerce tools such as CRM.
• Knowledge of AI tools and process automation.
• Strong Excel, reporting, analytical and coordination skills.

Responsibilities

• Ensure timely, accurate order processing and dispatch (TAT).
• Manage NDR, improve delivery success rates, and reduce RTO with performance targets.
• Delivery success rate: improve delivered orders.
• RTO percentage: reduce against a defined baseline.
• Order processing accuracy: minimize errors and cancellations.
• Courier performance: identify and address poor-performing partners.

Skills

WMS

AI automation

CRM tools

Excel

Analytical skills

Coordination skills

Tools

CRM software

Job description

Role: Manage end-to-end ecommerce operations, ensure timely deliveries, reduce RTO, and improve operational efficiency through WMS and AI automation.

Key Responsibilities:

• * Ensure timely, accurate order processing and dispatch (TAT).
• * Manage NDR, improve delivery success rates, and reduce RTO with performance targets.
• * Delivery success rate Improve delivered orders.
• * RTO percentage Reduce RTO against a defined baseline
• * Order processing accuracy Minimize errors and cancellations
• * Courier performance Identify and address poor-performing partners

Required Skills:

• * Hands-on experience with Warehouse Management Systems (WMS) and ecommerce operations tools such as CRM etc
• * Knowledge of AI tools and process automation.
• * Strong Excel, reporting, analytical, and coordination skills.