Senior Executive - Warehouse and Operations

Nua; Amravati; On-site; INR 600,000 - 900,000; Full time

Job summary

Nua in India is seeking a Senior Executive – Warehouse & Operations to manage dual-channel warehousing (B2B and B2C) with 3+ years of hands-on experience. You will oversee inbounding, putaway, picking, packing, and dispatch, ensuring SLA compliance and accurate inventory movements.

The role emphasizes root cause analysis of discrepancies, cycle counts, QA, and continuous improvements. You will coordinate with 3PL partners, optimize order cycle time, and maintain data integrity across WMS/ERP

Qualifications

• 3+ years of experience in warehouse operations, inventory control, and fulfillment.
• Strong proficiency in WMS software (Increff, Unicommerce, Vinculum, SAP WMS) and MS Excel.

Responsibilities

• B2B Operational Management: Oversee bulk inwarding, putaway, picking, packing, and dispatch.
• B2C E-Commerce Fulfillment: Manage daily order processing, picking, packing, labeling, and courier handovers.
• Escalation Deep-Dives & RCA: Investigate inventory discrepancies, dispatch errors, damages, and escalations.
• Inaccuracy Reduction & QA: Drive cycle counts, physical inventories, and stock reconciliation.
• Process Innovation: Design, document, and execute SOPs and improvements.
• WMS & ERP Integrity: Maintain end-to-end data integrity for inventory movements and batch tracking.
• Team & Vendor Management: Coordinate with 3PL providers, courier partners, and floor teams.

Skills

Analytical thinking

Detail-oriented

Execution driven

B2B/B2C operations

Tools

Increff WMS

Unicommerce

Vinculum

SAP WMS

MS Excel

Job description

We are seeking an analytical, detail-oriented, and execution-driven Senior Executive – Warehouse & Operations with 3+ years of hands-on experience managing dual-channel warehousing operations (B2B & B2C). The ideal candidate will handle high-volume B2B bulk distributions alongside fast-paced B2C e-commerce fulfillment, deep-dive into operational escalations, identify root causes of inaccuracies, and drive process improvements.

Key Responsibilities:

• B2B Operational Management: Oversee bulk inwarding, putaway, picking, packing, and dispatch for retail and distribution partners in compliance with SLAs and customer guidelines.
• B2C E-Commerce Fulfillment: Manage daily order processing, single/multi-item picking, packing, labeling, and courier handovers for D2C channels.
• Escalation Deep-Dives & RCA: Investigate inventory discrepancies, dispatch errors, damages, and customer escalations using.
• Inaccuracy Reduction & QA: Drive cycle counts, physical inventory audits, and stock reconciliation to achieve operational accuracy.
• Process Innovation: Design, document, and execute SOPs and continuous improvement initiatives.
• WMS & ERP Integrity: Maintain end-to-end data integrity across WMS/ERP systems for inventory movements, bin allocations, and batch tracking.
• Team & Vendor Management: Coordinate with 3PL providers, courier partners, and floor teams to optimize Order Cycle Time.

Requirements:

• 3+ years of experience in warehouse operations, inventory control, and fulfillment (dual-channel B2B/B2C preferred).
• Strong proficiency in WMS software (Increff, Unicommerce, Vinculum, SAP WMS) and MS Excel.