Donor Care Executive (Tele calling)

Sense International; Bengaluru; On-site; INR 200,000 - 300,000; Full time

Job summary

Sense International in Bengaluru is seeking a tele fundraising professional to raise awareness about the organization and inspire philanthropic support over the phone.

The role involves making calls, explaining the cause, meeting daily/weekly/monthly targets, and maintaining accurate records while upholding confidentiality and quality service.

Fresher or with at least 1 year of experience, strong English and regional language communication, and teamwork are valued.

Qualifications

• Minimum 1 year of experience in tele fundraising. Fresher s with good interpersonal and communication skills shall also be considered.
• Be a good team player and a gender sensitive co-worker.
• Excellent communication skills, written and verbal, both in English and any regional language.

Responsibilities

• Make calls and explain about the cause to members of the public by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Achieve daily, weekly and monthly performance targets
• Maintains database by entering, verifying, and backing up data.
• Maintains quality service by following organization standards.
• Keep accurate and detailed records of calls made and results achieved.
• Ensure confidentiality of information pertaining to the Organization.
• Record details of opportunities and lead notes.
• Be a good team player and a gender sensitive co-worker
• Any other role related responsibility assigned by your line manager

Skills

Tele fundraising

Interpersonal skills

Communication skills

Education

Graduates or 10+2

Job description

Job Summary

The purpose of the role is to raise awareness about the organization to people over telephone and inspire them to contribute funds and become financial supporters

Responsibilities

• Make calls and explain about the cause to members of the public by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Achieve daily, weekly and monthly performance targets
• Maintains database by entering, verifying, and backing up data.
• Maintains quality service by following organization standards.
• Keep accurate and detailed records of calls made and results achieved.
• Ensure confidentiality of information pertaining to the Organization.
• Record details of opportunities and lead notes.
• Be a good team player and a gender sensitive co-worker
• Any other role related responsibility assigned by your line manager

Skills and competencies

• Minimum 1 year of experience in tele fundraising. Fresher s with good interpersonal and communication skills shall also be considered.
• Be a good team player and a gender sensitive co-worker.
• Excellent communication skills, written and verbal, both in English and any regional language.

Desired profile of the candidate

• Any graduates or 10+2 with or without nonprofit fundraising experience.
• Strong attention to detail, relationship building skills and good telephone manners/ etiquette

Disclaimer

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.