Domain Lead - HRO - Payroll & Benefits 3

BrightClaim; Dadri; On-site; INR 900,000 - 1,600,000; Full time

Job summary

Genpact Ltd. invites a Domain Lead - HRO - Payroll & Benefits to drive end-to-end payroll operations for global clients from India. You will oversee Build to Gross, Gross to Net, and Pay processing, ensuring accuracy, compliance, and SLA adherence, while shaping transformation initiatives.

The role demands leadership of cross-functional teams, process standardization, and automation to improve efficiency and value delivery in finance and accounting services.

Qualifications

• Experience leading HRO payroll & benefits functions.
• Ability to manage cross-functional payroll operations globally.
• Strong knowledge of payroll processes and regulatory compliance.
• Proven leadership and change-management capabilities.

Responsibilities

• Oversee payroll processing service delivery, Build to Gross, Gross to Net, and Pay processing.
• Ensure operational accuracy and adherence to SLAs and regulatory requirements.
• Lead multi-disciplinary teams and drive automation and standardization.
• Mentor and develop the team while driving transformation initiatives.

Skills

Global Payroll

Payroll Management

Financial Analysis

Process Improvement

Workday Payroll

Stakeholder Management

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

PHR Certification

Job description

Domain Lead - HRO - Payroll & Benefits

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Ensure delivery aligns with customer expectations, meets defined SLAs, and maintains noise-free operations for critical results. Assess team performance against standards, take corrective actions to keep the team on target, and ensure goal achievement. Identify opportunities to create value beyond SLAs and contractual terms, driving transformation and value-sharing initiatives. Provide strategic leadership with an emphasis on relationship management, facilitating coordination of deadlines and creating cohesive teams. Oversee payroll processing service delivery, ensuring operational accuracy in Build to Gross, Gross to Net, Pay processing, and compliance with legislation. Build and manage multi-disciplinary functions (process & technology) to effectively operationalize the entire Finance and Accounting operations lifecycle. Mentor, coach, and support the team, while identifying opportunities for process standardization, simplification, and automation to improve operational efficiency.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning

Required Skills

Financial Analysis Reporting, Global Payroll, Incentive Compensation, Payroll Management, Process Consulting, Workday Payroll

Language

English (Required)

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

HRO - Payroll & Benefits

Remote Type -

Office

Work Shift -

Evening Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.