Domain Lead - HRO - Payroll & Benefits 3

1401 Genpact India Pvt. Ltd.; Dadri; Hybrid; INR 1,800,000 - 3,200,000; Full time

Job summary

Genpact Ltd. is seeking a Domain Lead for HRO - Payroll & Benefits to drive payroll operations, benefits management, and related process improvements. You will lead multi-disciplinary teams, ensure compliance with regulations, and partner with finance and HR to deliver value at scale.

The role emphasizes strategic leadership, stakeholder management, and driving automation across Build to Gross, Gross to Net, and pay processing workflows.

Qualifications

• Bachelor level degree in commerce/economics/finance or MBA with analytics focus.
• Mistress level understanding of payroll processes and finance operations.
• Experience with global payroll and incentive compensation management.

Responsibilities

• Oversee payroll processing service delivery with accuracy and compliance.
• Provide strategic leadership and relationship management across teams.
• Identify opportunities for automation and process standardization.
• Mentor and coach the team to improve operational efficiency.
• Ensure alignment with SLAs and contractual terms.

Skills

Financial Analysis Reporting

Global Payroll

Incentive Compensation

Payroll Management

Process Consulting

Workday Payroll

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Tools

SAP

Workday

Job description

Domain Lead - HRO - Payroll & Benefits

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Responsibilities

• Ensure delivery aligns with customer expectations, meets defined SLAs, and maintains noise-free operations for critical results.
• Assess team performance against standards, take corrective actions to keep the team on target, and ensure goal achievement.
• Identify opportunities to create value beyond SLAs and contractual terms, driving transformation and value-sharing initiatives.
• Provide strategic leadership with an emphasis on relationship management, facilitating coordination of deadlines and creating cohesive teams.
• Oversee payroll processing service delivery, ensuring operational accuracy in Build to Gross, Gross to Net, Pay processing, and compliance with legislation.
• Build and manage multi-disciplinary functions (process & technology) to effectively operationalize the entire Finance and Accounting operations lifecycle.
• Mentor, coach, and support the team, while identifying opportunities for process standardization, simplification, and automation to improve operational efficiency.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications

Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning

Required Skills

• Financial Analysis Reporting
• Global Payroll
• Incentive Compensation
• Payroll Management
• Process Consulting
• Workday Payroll

Language English (Required)

Language Proficiency - Proficient - C2

Additional Details

Additional Job Location - Job Type Regular Master Skill List - HRO - Payroll & Benefits Remote Type - Office Work Shift - Evening Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress

Equal Opportunity Employer

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We’re an agentic and advanced technology solutions company that runs mission‑critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you’ll be in it. At Genpact, your expertise grows because you’re inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you’ll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.