Doctor Coordinator

Sarvodayahospital; Faridabad; On-site; INR 300,000 - 500,000; Full time

Job summary

Sarvodayahospital in Faridabad is seeking a candidate for a position focused on managing patient appointments, assisting doctors, and handling administrative tasks. This role includes guiding patients through the consultation process, maintaining accurate records, and ensuring compliance with hospital protocols. The ideal candidate will have excellent communication skills and the ability to manage operational tasks effectively, while ensuring patient confidentiality and quality care.

Responsibilities

• Schedule and manage patient appointments with doctors.
• Guide patients regarding consultation procedures, reports, and follow-ups.
• Provide pre- and post-consultation instructions to patients.
• Maintain and update the doctors daily calendar.
• Ensure timely availability of medical records before consultation.
• Assist doctors in documentation and patient history collection.
• Handle patient registration, billing, and insurance-related formalities.
• Maintain accurate patient databases and records.
• Ensure proper filing of medical and non-medical reports.
• Act as a link between patients, doctors, and hospital departments.
• Answer patient queries via phone, email, or in person.
• Relay critical information to doctors and patients promptly.
• Ensure smooth flow of patients in OPD.
• Coordinate with diagnostic labs and pharmacies for timely service.
• Manage emergency appointments and prioritize cases based on urgency.
• Ensure patient data privacy and maintain confidentiality.
• Follow hospital protocols and medical ethics.
• Assist in audits and quality checks.
• Track and report patient feedback to management.
• Maintain MIS reports on patient visits and doctor schedules.

Job description

Job Description

Role & Responsibilities

Schedule and manage patient appointments with doctors.

Guide patients regarding consultation procedures, reports, and follow-ups.

Provide pre- and post-consultation instructions to patients.

Doctor Assistance

Maintain and update the doctors daily calendar (OPD, IPD, surgeries, meetings).

Ensure timely availability of medical records, reports, and investigations before consultation.

Assist doctors in documentation, consent forms, and patient history collection.

Administrative Support

Handle patient registration, billing, and insurance-related formalities.

Maintain accurate patient databases and records.

Ensure proper filing and documentation of medical and non-medical reports.

Act as a link between patients, doctors, nursing staff, and hospital departments.

Answer patient queries via phone, email, or in person.

Relay critical information to doctors and patients promptly.

Operational Management

Ensure smooth flow of patients in OPD.

Coordinate with diagnostic labs, pharmacies, and other hospital units for timely service.

Manage emergency appointments and prioritize cases based on urgency.

Confidentiality & Compliance

Ensure patient data privacy and maintain confidentiality at all times.

Follow hospital protocols, safety guidelines, and medical ethics.

Assist in audits, quality checks, and compliance requirements.

Reporting & Feedback

Track and report patient feedback to management.

Maintain MIS reports on patient visits, doctor schedules, and departmental activities.