District Manager

Estée Lauder Companies; Ahmedabad District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Estée Lauder Companies in India is seeking an experienced Retail Sales Leader to drive targets across area, brand, and store network. You will implement strategies, monitor metrics, and collaborate with Sales Managers to over-deliver plans while delivering excellent customer experiences.

You will manage Store Managers in Retail and Wholesale POS locations, lead and develop teams, ensure operational efficiency, and build strong partnerships with Mall Management and District Managers to boost

Qualifications

• 5+ years in retail management or customer experience
• Leadership and team supervision skills
• Strong public speaking, communication, and presentation skills
• Analytical skills including planning and budgeting
• Able to work in a fast-paced environment and adapt to change
• Fluent English; knowledge of Power BI is a plus
• Proficient with Excel, Word, Outlook, and PowerPoint

Responsibilities

• Develop and execute retail sales targets by area, brand, and store
• Manage Store Managers in Retail and Wholesale POS locations
• Lead teams to achieve sales targets and excellent customer service
• Drive in-store execution and excellent customer experience
• Develop and upskill the retail management team and improve performance
• Build partnerships with Store Managers, Area Sales Managers, Mall Management, District Managers, and Sales Team

Skills

Leadership

Team coaching

Public speaking

Communication

Analytical skills

Change management

Decision making

Independence

Problem solving

Customer experience

Retail management

English proficiency

Tools

Power BI

Excel

Word

Outlook

PowerPoint

Job description

Description

• § In conjunction with Sales Manager, develops and executes the retail Sales targets by area, by brand and by store:
  • Implement strategies to ensure targets are achieved and possibly exceeded
  • Monitors key success metrics, and together with her team creates and executes action plan whenever it is necessary
  • Actively exploit business opportunities to deliver and over-deliver plans
• § Manages the Store Managers in Retail and Wholesale POS locations:
  • Leads, motivate and develops teams to achieve sales target and deliver high-touch customer service.
• § Sets the tone for excellence in execution in-stores and driving expectations of Excellent Customer Experience
• § Develops and upskills team in retail management and drives the improvement of commercial and sales performance
  • Ensures operational efficiencies and control the completion of procedures
  • Ensures strong staff coverage across all Retail and Wholesale POS locations in accordance with needs
• § Develop and nurture strong, effective and productive business partnerships with Store Managers, Area Sales Managers and Mall Management teams, as well as strong collaboration is crucial with District Managers and Sales Team

Qualifications

• § Leadership skill - comfortable managing and supervising people
• § Team Coaching, Experience in Training
• § Public speaking, communication and presentation skills
• § 5+ years management and/or customer experience in Retail is a must
• § Analytical skills (planning, budgeting)
• § Ability to function in a fast-paced environment
• § Independence of Action and accountability
• § Excellent problem-solving skills and able to make decisions
• § Demonstrate flexibility and ability to manage change with a positive mindset
• § Embrace the company’s corporate philosophy
• § Computer skills including Excel, Word, Outlook and PowerPoint
• § Knowledge of X-store POS system and Power BI is an advantage
• § Advanced level of English both in written and verbal form
• § Maximize in-store presence