Desktop Support Engineer Opening in Bangalore

Confidential Company Name; Bengaluru; On-site; INR 250,000 - 350,000; Full time

Job summary

Confidential Company Name in Bengaluru is seeking a Desktop Support Engineer to provide frontline technical support for desktop systems, ensuring smooth operation and high customer satisfaction. The role is suitable for freshers or those with up to 1 year of experience.

You will install OS and apps, assist with user accounts, troubleshoot hardware and networking, and document solutions as part of a collaborative team.

Qualifications

• Bachelor's degree in Computer Science, IT or a related field.
• Basic understanding of Windows, macOS and Linux desktop OS.
• Familiarity with Microsoft Office and common office apps.
• Knowledge of TCP/IP, DNS and DHCP networking.
• Ability to diagnose and fix desktop hardware issues.
• Strong communication and teamwork skills.
• Customer-focused with a passion for problem-solving.

Responsibilities

• Provide technical support and troubleshooting for desktop hardware and software issues.
• Install, configure, and maintain operating systems and application software.
• Assist in setting up and maintaining user accounts, permissions, and access rights.
• Respond to and resolve support requests in a timely manner, ensuring high levels of customer satisfaction.
• Perform routine maintenance and updates on desktop systems and applications.
• Document support procedures and maintain knowledge base articles for common issues.

Skills

Strong communication

Teamwork

Customer-focused

Problem-solving

Education

Bachelor's degree in Computer Science/IT or related field

Tools

Microsoft Office

Job description

DescriptionWe are looking for a Desktop Support Engineer to join our team in Bangalore. The ideal candidate will provide technical support for desktop systems, ensuring smooth operation and high levels of customer satisfaction. This role is suitable for candidates with 0-1 years of experience in desktop support or freshers looking to start their career in IT.

Responsibilities

• Provide technical support and troubleshooting for desktop hardware and software issues.
• Install, configure, and maintain operating systems and application software.
• Assist in setting up and maintaining user accounts, permissions, and access rights.
• Respond to and resolve support requests in a timely manner, ensuring high levels of customer satisfaction.
• Perform routine maintenance and updates on desktop systems and applications.
• Document support procedures and maintain knowledge base articles for common issues.

Skills and Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Basic understanding of desktop operating systems (Windows, macOS, Linux).
• Familiarity with common office applications (Microsoft Office Suite, etc.).
• Knowledge of networking concepts and troubleshooting (TCP/IP, DNS, DHCP).
• Ability to diagnose and resolve hardware issues with desktops and peripherals.
• Strong communication skills and ability to work collaboratively in a team environment.
• Customer-focused attitude with a passion for technology and problem-solving.

Job Title: Desktop Support Engineer

Qualification : Any degree / B.Tech

Year of passing : 2

Experience: Freshers and experiences

Salary: 2.5Lpa to 3.5lpa

Location: Bangalore, chennai and hyderabad

Requirement: Good communication & skills required