Desktop Support Engineer

Shobi Solutions; Pune District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Shobi Solutions in Pune, Maharashtra seeks an IT infrastructure professional with 3-5 years of hands-on experience to manage infrastructure, ERP, networking, servers and user support. The role demands strong troubleshooting and vendor coordination skills.

You will handle incidents, compliance, ERP enhancements, and training to optimize IT operations and service delivery across the organization. Excellent communication is essential.

Qualifications

• 3–5 years' experience in infrastructure, ERP, networking, servers, virtualization and user support.
• Strong troubleshooting, automation, vendor coordination and communication abilities.

Responsibilities

• Manage IT infrastructure including ERP, networking, servers and virtualization, and provide user support.
• Handle incidents, ensure compliance, coordinate with vendors, provide training and implement ERP enhancements.

Skills

Troubleshooting

Automation

Vendor coordination

Communication

Job description

Manage IT infrastructure, hardware/software, ERP, networking, servers, virtualization, databases and user support. Handle incidents, compliance, vendor coordination, training and ERP enhancements. strong communication skills.

Required Candidate profile

IT professional with 3-5 years' experience in infrastructure, ERP, networking, servers, virtualization and user support. Skilled in troubleshooting, automation, vendor coordination and communication.