Desktop Support Engineer

Digitide Solutions Limited; India; On-site; INR 300,000 - 600,000; Full time

Job summary

Digitide Solutions Limited in India is seeking a motivated Desktop Engineer to support Windows OS, hardware and software setups, and basic networking for end users.

You will work with Active Directory, SCCM, Citrix and ticketing tools, delivering reliable, user-focused IT support and collaborating with teammates to keep operations smooth.

Graduate engineers with strong problem-solving and communication skills are encouraged to apply; this role offers ample growth and hands-on learning.

Qualifications

• Graduate with IT/CS background or equivalent.
• Experience with Windows OS and basic networking is preferred.
• Familiarity with enterprise IT tools and ticketing systems is a plus.

Responsibilities

• Provide end-user IT support for Windows/macOS environments.
• Perform hardware/software installations and basic network troubleshooting.
• Troubleshoot issues, document resolutions, and escalate when needed.

Skills

Troubleshooting

Hardware installation

Software configuration

Remote support

Education

Graduate

Tools

Active Directory

SCCM

Citrix

Ticketing systems

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

Enthusiastic and technically skilled IT professional seeking a Desktop Engineer role. Possesses strong foundational knowledge in Windows OS, hardware installation, software configuration, and basic networking. Eager to apply problem-solving abilities and customer-focused approach to provide excellent end-user support and contribute to team success."

Responsibilities

Experience: Years in the field, specific OS/environment (Windows, macOS).

Core Skills: Troubleshooting, hardware/software installation, network issues, remote support.

Technical Tools: Active Directory, SCCM , Citrix , ticketing systems (e.g., Jira, ServiceNow).

Soft Skills: Problem-solving, communication, customer service, collaboration

Qualifications

Graduate

Job Info

• Job Identification 256377