Desktop Support Engineer

Microland

Bidadi

On-site

INR 350,000 - 480,000

Full time

5 days ago

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Benefits offered by this job

Cab Facilities

Job summary

Microland in India is seeking an End User Support Engineer / IT Support Analyst to handle desktop and laptop troubleshooting, software installation, user account management, and frontline technical support.

The ideal candidate will have experience with Windows OS, Microsoft 365, Active Directory, networking and VPN, plus ticketing tools, with a strong focus on incident resolution and SLA adherence. Willingness to work from Bidadi location is preferred.

Qualifications

Desktop and laptop troubleshooting
Software installation and configuration
User account management
Frontline IT support and incident handling

Responsibilities

Desktop and laptop troubleshooting
Software installation
User account management
Technical support for end users

Skills

Windows OS

Microsoft 365

Active Directory

Networking

VPN

Ticketing tools

Job description

Job Title: End User Support Engineer / IT Support Analyst
Responsibilities: Desktop and laptop troubleshooting, software installation, user account management, and technical support.
Technical Skills: Windows OS, Microsoft 365, Active Directory, networking, VPN, and ticketing tools.
Experience: Typically 13 years, depending on the role.
Key Skills: Incident management, troubleshooting, communication, and SLA compliance.

Preferred candidate profile- Candidates who are willing to work from Bidadi location can apply

Perks and benefits- Cab Facilities

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