Deputy Manager - Field Sales - Client Servicing - Jaipur

EYLES MANUFACTURING; Jaipur; On-site; INR 300,000 - 540,000; Full time

Job summary

EYLES MANUFACTURING is seeking an enthusiastic Sales Representative to generate sales, visit clients, and maintain strong customer relationships in Jaipur. You will close deals, present products, and address queries with excellent communication skills.

The role focuses on building trusted client relationships, conducting regular check-ins, and understanding client goals to drive solutions and revenue growth. A customer-centric approach is essential for success.

Qualifications

• Build strong relationships with clients and act as the primary point of contact.
• Understand client goals and propose relevant solutions.
• Stay updated on product/service changes and new features.
• Develop negotiation and upsell strategies to grow revenue.

Responsibilities

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product/service updates, new features, or add-on offerings to keep clients informed and interested.
• Drive timely contract renewals and minimize client churn.
• Track client usage and engagement to inform retention strategies.
• Identify upsell opportunities and coordinate with internal teams.
• Maintain accurate CRM records and provide periodic reports on account health and revenue contribution.

Skills

Good Communication

Negotiation skills

Key account management

Client servicing & renewals

Job description

We are looking for an enthusiastic sale Representative to contribute in generating sales for our company. You will be responsible for closing sales deals via Client Visit and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services, as well as dealing with complaints and doubts.

Roles & Responsibilities

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product/service updates, new features, or add-on offerings to keep clients informed and interested.

Client Servicing & Relationship Management

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product/service updates, new features, or add-on offerings to keep clients informed and interested.

Retention & Renewals

• Drive timely contract renewals and ensure minimal client churn.
• Track client usage, engagement levels, and overall satisfaction to ensure high retention.
• Provide clients with ROI-driven insights to reinforce the value of our services.

Upselling & Cross-Selling

• Identify opportunities to expand client engagement through relevant upsell and cross-sell solutions.
• Collaborate with internal teams to customize offerings as per client needs.

Collaboration & Reporting

• Coordinate with support, operations, and product teams to resolve client queries quickly.
• Maintain accurate records of all client interactions, renewals, and account activities in CRM.
• Share regular updates and reports on client feedback, account health, retention rates, and revenue contribution.

Skill Set Requirement:

• Good Communication
• Negotiation skills
• Key account management skills
• Client Servicing, retention and renewals