Deputy Manager - Field Sales

Tradeindia; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

Tradeindia in Bengaluru is seeking an enthusiastic Sales Representative to generate sales, close deals via client visits, and maintain strong customer relationships. You will present products, address doubts, and ensure excellent service.

The role focuses on client servicing, retention, renewals, and opportunities for upselling. You will collaborate with support and product teams, keep CRM records up to date, and provide regular updates on account health and revenue.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to negotiate and close sales deals.
• Experience in client servicing, retention and renewals.

Responsibilities

• Build trusted relationships with assigned clients and act as their primary contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Drive timely contract renewals and minimize client churn.
• Coordinate with support, operations and product teams; maintain CRM records and report on account health and revenue.

Skills

Excellent communication

Negotiation skills

Key account management

Client servicing

Job description

We are looking for an enthusiastic sale Representative to contribute in generating sales for our company. You will be responsible for closing sales deals via Client Visit and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services, as well as dealing with complaints and doubts.

Client Servicing Relationship Management

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product/service updates, new features, or add-on offerings to keep clients informed and interested.

Retention Renewals

• Drive timely contract renewals and ensure minimal client churn.
• Track client usage, engagement levels, and overall satisfaction to ensure high retention.
• Provide clients with ROI-driven insights to reinforce the value of our services.

Upselling Cross-Selling

• Identify opportunities to expand client engagement through relevant upsell and cross-sell solutions.
• Collaborate with internal teams to customize offerings as per client needs.

Collaboration Reporting

• Coordinate with support, operations, and product teams to resolve client queries quickly.
• Maintain accurate records of all client interactions, renewals, and account activities in CRM.
• Share regular updates and reports on client feedback, account health, retention rates, and revenue contribution.

Skill Set Requirement

• Good Communication
• Negotiation skills
• Key account management skills
• Client Servicing, retention and renewals