Deputy Manager - Auto Claims

Tata AIG General Insurance Company Limited; New Delhi; On-site; INR 300,000 - 550,000; Full time

Job summary

Tata AIG General Insurance Company Limited in Delhi seeks an experienced Motor Claims professional to oversee claim settlements, negotiate with dealers, and drive faster resolutions while maintaining high settlement ratios. The candidate will manage large value claims and coordinate with workshops to ensure prompt and fair settlements.

The role emphasizes regular training on claims policies, vehicle segmentation, and minimizing cross-claims, with a target of maintaining a 97% settlement ratio

Qualifications

• 3-5 years of experience in Motor Claims & Body paint Workshop.

Responsibilities

• Negotiate with dealers
• Large Value Claims handling
• Avoid cost wastage
• Workshops
• Regular training of claims policies
• Faster settlements
• Settlement Ratio-97%
• Investment Ratio-3%
• Re-open ratio/Segmentation of vehicles
• Separating the Claims according to Vehicles
• Conducting Team Meeting with internal and external survey.
• Re-open of claims should not be cross >2%

Skills

Motor claims handling

Dealers negotiation

Process compliance

Education

Diploma in Automobile

Graduate in Mechanical Engineering

Graduate with claims experience

Job description

Job Description:

Role Summary

Closing Ratio/Meeting all KPI of team member& Self

• Negotiate with dealers
• Large Value Claims handling
• Avoid cost wastage
• Workshops
• Regular training of claims policies
• Faster settlements
• Settlement Ratio-97%
• Investment Ratio-3%

Re-open ratio/Segmentation of vehicles

• Separating the Claims according to Vehicles
• Conducting Team Meeting with internal and external survey.
• Re-open of claims should not be cross >2%

Experience

3-5 years of experience in Motor Claims & Body paint Workshop.

Education

• Preferably Diploma in Automobile,
• Graduate from MechanicalEngineer
• Graduate from Any discipline with prior experience in Claims