Deputy General Manager - Services - Field Service (EZ)

Segment (Twilio); Kolkata District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Schneider Electric in Kolkata seeks a Deputy General Manager for Services Sales BD, responsible for the Eastern Zone. Lead the service sales team, develop growth strategies for LV/MV switchgear and automation solutions, and drive revenue through channel partners and enterprise accounts.

The role requires 10–12 years in service sales or BD in energy/automation sectors, with strong technical knowledge and experience in negotiations, dashboards, and client management.

Qualifications

• 10–12 years of experience in Service Sales, BD, or Aftermarket Sales in LV/MV switchgear and industrial automation.
• Experience leading regional or national service‑sales teams and senior engineers.
• Strong knowledge of LV/MV switchgear, PCC & MCC panels, protection systems, and electrical safety.
• Experience with retrofitting, panel upgrades, and digital retrofit solutions.
• Proficiency with SFDC, SAP and MS Office suites.

Responsibilities

• Lead and manage the Service Sales team across the Eastern Zone.
• Develop and execute business development strategies for LV/MV switchgear and automation solutions.
• Manage channel partners, customer relationships, and enterprise accounts.
• Negotiate bids and commercial agreements to drive revenue growth.
• Achieve and report on service‑sales targets and performance metrics.
• Oversee technical assessments and identify opportunities for retrofit and modernization.
• Coach and evaluate senior service‑sales engineers.

Skills

Service Sales

Business Development

Account Management

Education

BE/B.Tech Electrical/EEE

MBA preferred

Tools

Salesforce (SFDC)

SAP

MS Office

Job description

Job Title

Deputy General Manager – Services Sales BD – Kolkata (responsible for Eastern Zone)

Educational Qualification

B.E/ B.Tech – Electrical/ EEE. MBA (Preferred)

Key Responsibilities

• Lead and manage the Service Sales team across the Eastern Zone.
• Develop and execute business development strategies for LV/MV switchgear and automation solutions.
• Manage channel partners, customer relationships, and enterprise accounts.
• Negotiate bids and commercial agreements to drive revenue growth.
• Achieve and report on service‑sales targets and performance metrics.
• Oversee technical assessments and identify opportunities for retrofitting, modernization, and digital retrofit solutions.
• Coach and evaluate senior service‑sales engineers.

Qualifications

• 10–12 years of experience in Service Sales, Business Development, or Aftermarket Sales in the LV/MV switchgear and industrial automation sector.
• Experience managing regional/business development teams and leading senior service‑sales engineers.
• Strong technical knowledge of LV and MV switchgear, PCC & MCC panels, protection systems, and electrical safety.
• Experience with retrofitting and panel up‑gradation projects and digital retrofit solutions.
• Proficiency in Salesforce (SFDC), SAP, and MS Office (Excel, PowerPoint).
• B.E./ B.Tech in Electrical/EEE; MBA preferred.
• Excellent customer‑facing, presentation, and negotiation skills.

Equal Opportunity Employer

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. Schneider Electric upholds the highest standards of ethics and compliance, and we are dedicated to trust, safety, sustainability, quality, and cybersecurity as core values underpinning every aspect of our business.