Deputy Area Manager

Eversub; Patiala District, Dehradun; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Subway India is seeking a Deputy Area Manager to lead multi-unit operations in the Patiala & Dehradun clusters. You will oversee store performance, ensure brand SOPs, and drive customer experience across the region.

The role requires strong restaurant experience, proven leadership, travel across the cluster, and the ability to grow sales and profitability through operational excellence and team development.

Qualifications

• Strong background in QSR/restaurant operations.
• Experience managing multiple stores / multi-unit operations.
• Proven ability to drive sales, profitability and guest experience.
• Excellent leadership and people-management skills.
• Willingness to travel across the assigned cluster.

Responsibilities

• Oversee operations of assigned restaurants/stores and ensure SOPs, hygiene, and audit standards.
• Drive sales growth and achieve regional targets; analyze gaps and implement action plans.
• Recruit, train and retain store management teams; monitor scheduling and performance.
• Monitor P&L, control food and labor costs, minimize wastage, and improve profitability.
• Ensure compliance with statutory laws, policies, licenses, and audits.
• Coordinate with franchise partners, vendors, HR, Training, Supply Chain, and Finance.

Skills

QSR/Restaurant background

Multi-unit operations

Restaurant operations

Sales growth

Leadership

Travel willingness

Job description

Subway India is hiring for Deputy Area Manager (DAM) positions for the Patiala & Dehradun clusters.

Locations: Patiala & Dehradun

Position: Deputy Area Manager

We are looking for:

Candidates with a strong QSR/Restaurant background

Currently handling multiple stores / multi-unit operations

Strong experience in restaurant operations and team management

Proven ability to drive sales, profitability, customer experience & operational excellence

Strong leadership and people-management skills

Willingness to travel across the assigned cluster

If you are an experienced QSR multi-unit operations professional looking for your next leadership opportunity, we would love to connect!

Key Responsibilities

1. Operations Management

• Manage and oversee operations of assigned restaurants/stores.
• Ensure compliance with brand SOPs, hygiene, food safety, and audit standards.
• Conduct regular store visits and operational reviews.
• Monitor service quality, speed, cleanliness, and guest experience.
• Ensure smooth execution of promotional campaigns and product launches.

2. Sales & Business Growth

• Drive sales growth and achieve business targets for the region.
• Analyze store performance, identify gaps, and implement action plans.
• Improve average ticket size, footfall conversion, and repeat customer visits.
• Support local store marketing initiatives and community engagement activities.

3. Team Management & People Development

• Recruit, train, and retain store management teams.
• Coach Shift Managers and Store Managers on operational excellence.
• Monitor manpower planning, productivity, and scheduling.
• Drive employee engagement and performance management initiatives.
• Ensure succession planning and internal talent development.

4. Financial Control

• Monitor P&L performance for assigned stores.
• Control food cost, labor cost, and operational expenses.
• Ensure inventory management and minimize wastage.
• Improve profitability through operational efficiencies.

5. Compliance & Audit

• Ensure adherence to statutory compliance, labor laws, and company policies.
• Monitor cash handling, security, and financial integrity.
• Conduct periodic audits and corrective action follow-ups.
• Ensure all stores maintain required licenses and certifications.

6. Stakeholder Management

• Coordinate with franchise partners, vendors, and support functions.
• Work closely with HR, Training, Supply Chain, and Finance teams.
• Build strong relationships with store teams and business stakeholders.

Key Performance Indicators (KPIs)

• Sales Growth %
• Store Profitability
• Customer Satisfaction Scores
• Audit & Compliance Scores
• Employee Retention
• Food Cost & Labor Cost Control
• Mystery Audit Scores
• Training Completion & Team Development