Demonstration Specialist

Ample Technologies Pvt Ltd; Mumbai; On-site; INR 250,000 - 350,000; Full time

Job summary

Ample Technologies Pvt Ltd in Mumbai seeks a dynamic Store Sales Associate to maximize sales of audio/video products, ensure customer satisfaction, and maintain store presentation. You will demo products, follow Bose engagement standards, and assist with post-sale processes like invoicing, delivery, and installation.

The role requires excellent communication, customer service orientation, and a passion for technology.

Qualifications

• Excellent communication skills and a passion for selling technology.
• Customer-focused with high energy and integrity.
• Willingness to join immediately or with up to 10 days notice.
• Able to work shifts including one full day and two half-days.

Responsibilities

• Maximize sales of audio/video products at the store.
• Demonstrate products and present theater/showcase per predefined script.
• Handle post-sales activities: invoicing, product delivery and installation.
• Coordinate with back-office, inventory and payment reconciliation with vendors.

Skills

Communication skills

Sales flair

Customer service

Patience

Adaptability

Persuasiveness

Energy

Job description

• MaximizeThe Sale Of Audio/Video Products At The Store, Ensuring OptimumCustomer Satisfaction.
  
• AchieveSales Goals Relative To Store Target.
  
• EvaluatingThe Customers Requirement By Following The Bose CustomerEngagement Standards To Provide Best Solutions.
  
• ModelExcellence In Theater Show Presentation/Product Demonstration ToWalk-In Customers As Per Predefined Script.
  
• EnsuringStore Hygiene And Presentability /Functioning Of Products OnDisplay.
  
• CoordinatingActivities At The Back Office, Managing Inventory And ManagingPayment Reconciliation With Bank.
  
• ResponsibleFor Executing Post Sales Activities Like Payment Collection,Invoicing, Product Delivery And Installation.
  
• ManagingExternal Vendors Like Mall Management Team Or SIS Partners,Logistics And Stationary Vendors On A Daily Basis.
  
• HandlingPre/Post Sales Customer Escalations And Queries.
  
• RespondTo Customer E-Mails Within 24 Hours From Receipt As Per GuidanceProvided By Supervisor. Interaction With Cross-FunctionalDepartments For Operational Support.
  
• Requisites:Adaptability Contributes To Team Success Preferably Looking ForImmediate Joiners Or Having Max 10 Days Notice Days WorkingShift [1 Full Day And 2 Half Day]
  
• Shouldhave excellent communication skills Flair for selling Passionfor Technology Must be customer service oriented, patience,adaptability & persuasiveness. Must be willing to takeinitiatives and should possess high energy level, integrity& clarity in thoughts.