Demonstration Specialist

Ample Technologies Pvt Ltd; India; On-site; INR 180,000 - 240,000; Full time

Job summary

Ample Technologies Pvt Ltd in India is seeking a store-oriented sales professional to maximize Bose product sales while ensuring customer satisfaction. You will perform product demonstrations, follow engagement standards, and handle post-sales activities including delivery and installation.

The role requires strong communication, a passion for technology, and ability to work a fast-paced retail environment with daily vendor coordination and customer support.

Qualifications

• Excellent communication skills and a customer service mindset.
• Flair for selling and tech product enthusiasm; must be customer oriented.
• Ability to work in fast paced environments with high energy and integrity.

Responsibilities

• Maximize sales of audio/video products at the store and ensure customer satisfaction.
• Achieve sales goals relative to store target.
• Evaluate customer requirements following Bose engagement standards to provide best solutions.
• Demonstrate theater setup and product demonstrations per predefined script.
• Maintain store hygiene, display readiness, and display product functioning.
• Coordinate back office activities, manage inventory and payment reconciliation with bank.
• Execute post-sales activities like payment collection, invoicing, delivery and installation.
• Manage external vendors (mall management, SIS partners, logistics, stationery) daily.
• Handle pre/post sales escalations and customer queries; respond to emails within 24 hours.

Skills

Customer service

Communication skills

Sales

Product demonstrations

Inventory management

Vendor coordination

Payment reconciliation

Email responsiveness

Tools

POS & invoicing

Job description

• MaximizeThe Sale Of Audio/Video Products At The Store, Ensuring OptimumCustomer Satisfaction.
  
• AchieveSales Goals Relative To Store Target.
  
• EvaluatingThe Customers Requirement By Following The Bose CustomerEngagement Standards To Provide Best Solutions.
  
• ModelExcellence In Theater Show Presentation/Product Demonstration ToWalk-In Customers As Per Predefined Script.
  
• EnsuringStore Hygiene And Presentability /Functioning Of Products OnDisplay.
  
• CoordinatingActivities At The Back Office, Managing Inventory And ManagingPayment Reconciliation With Bank.
  
• ResponsibleFor Executing Post Sales Activities Like Payment Collection,Invoicing, Product Delivery And Installation.
  
• ManagingExternal Vendors Like Mall Management Team Or SIS Partners,Logistics And Stationary Vendors On A Daily Basis.
  
• HandlingPre/Post Sales Customer Escalations And Queries.
  
• RespondTo Customer E-Mails Within 24 Hours From Receipt As Per GuidanceProvided By Supervisor. Interaction With Cross-FunctionalDepartments For Operational Support.
  
• Requisites:Adaptability Contributes To Team Success Preferably Looking ForImmediate Joiners Or Having Max 10 Days Notice Days WorkingShift [1 Full Day And 2 Half Day]
  
• Shouldhave excellent communication skills Flair for selling Passionfor Technology Must be customer service oriented, patience,adaptability & persuasiveness. Must be willing to takeinitiatives and should possess high energy level, integrity& clarity in thoughts.