Demonstration Specialist

Ample Technologies Pvt Ltd; Hyderabad; On-site; INR 300,000 - 400,000; Full time

Job summary

A technology retail company in Hyderabad is seeking a motivated Sales Associate to enhance sales and customer satisfaction for audio/video products. The role involves maximizing sales, evaluating customer needs, and ensuring product presentation. Ideal candidates must have excellent communication skills, adaptability, and a passion for technology. The position offers unique shifts for immediate joiners and requires a proactive approach in customer engagement and operational support.

Qualifications

• Adaptability contributes to team success.
• Passion for technology and customer service orientation.
• Must have excellent communication skills.

Responsibilities

• Maximize sales of audio/video products ensuring customer satisfaction.
• Achieve sales goals relative to store targets.
• Evaluate customer requirements using engagement standards.

Skills

Excellent communication skills

Flair for selling

Customer service orientation

Adaptability

Persuasiveness

Job description

Responsibilities

• Maximize The Sale Of Audio/Video Products At The Store, Ensuring Optimum Customer Satisfaction.
• Achieve Sales Goals Relative To Store Target.
• Evaluating The Customers Requirement By Following The Bose Customer Engagement Standards To Provide Best Solutions.
• Model Excellence In Theater Show Presentation/Product Demonstration To Walk-In Customers As Per Predefined Script.
• Ensuring Store Hygiene And Presentability / Functioning Of Products On Display.
• Coordinating Activities At The Back Office, Managing Inventory And Managing Payment Reconciliation With Bank.
• Responsible For Executing Post Sales Activities Like Payment Collection, Invoicing, Product Delivery And Installation.
• Managing External Vendors Like Mall Management Team Or SIS Partners, Logistics And Stationary Vendors On A Daily Basis.
• Handling Pre/Post Sales Customer Escalations And Queries.
• Respond To Customer E-Mails Within 24 Hours From Receipt As Per Guidance Provided By Supervisor. Interaction With Cross-Functional Departments For Operational Support.

Qualifications

• Requisites: Adaptability Contributes To Team Success Preferably Looking For Immediate Joiners Or Having Max 10 Days Notice Days Working Shift [1 Full Day And 2 Half Day].
• Should have excellent communication skills; Flair for selling; Passion for Technology; Must be customer service oriented, patient, adaptability & persuasiveness. Must be willing to take initiatives and should possess high energy level, integrity & clarity in thoughts.