Demonstration Specialist

Ample Technologies Pvt Ltd; Vadodara; On-site; INR 180,000 - 280,000; Full time

Job summary

Ample Technologies Pvt Ltd is seeking a customer-focused sales associate to maximize sales of audio/video products in-store and ensure top-notch customer satisfaction. The role requires strong communication, a flair for selling, and passion for technology.

You will engage Walk-in customers, demonstrate products per predefined scripts, maintain showroom standards, and coordinate back-office tasks including inventory and payment reconciliation.

Qualifications

• Excellent communication skills.
• Flair for selling and customer engagement.
• Passion for technology and electronics.
• Customer service oriented with patience.
• Adaptability and ability to work in a target-driven environment.
• Willingness to join immediately / within 10 days.

Responsibilities

• Maximize sales of audio/video products at the store.
• Achieve sales goals relative to store target.
• Evaluate customer requirements following Bose Customer Engagement Standards to provide best solutions.
• Demonstrate products with showroom presentation per predefined script.
• Maintain store hygiene and presentability / functioning of products on display.
• Coordinate back-office activities, inventory and payment reconciliation with bank.
• Execute post-sales activities like invoicing, product delivery and installation.
• Manage external vendors such as mall management, SIS partners, logistics and stationery vendors daily.
• Handle pre/post sales customer escalations and queries.
• Respond to customer emails within 24 hours from receipt as per supervisor guidance, interact with cross-functional departments for support.

Skills

Excellent communication

Sales flair

Passion for technology

Customer service oriented

Patience

Adaptability

Persuasiveness

Job description

• MaximizeThe Sale Of Audio/Video Products At The Store, Ensuring OptimumCustomer Satisfaction.
  
• AchieveSales Goals Relative To Store Target.
  
• EvaluatingThe Customers Requirement By Following The Bose CustomerEngagement Standards To Provide Best Solutions.
  
• ModelExcellence In Theater Show Presentation/Product Demonstration ToWalk-In Customers As Per Predefined Script.
  
• EnsuringStore Hygiene And Presentability /Functioning Of Products OnDisplay.
  
• CoordinatingActivities At The Back Office, Managing Inventory And ManagingPayment Reconciliation With Bank.
  
• ResponsibleFor Executing Post Sales Activities Like Payment Collection,Invoicing, Product Delivery And Installation.
  
• ManagingExternal Vendors Like Mall Management Team Or SIS Partners,Logistics And Stationary Vendors On A Daily Basis.
  
• HandlingPre/Post Sales Customer Escalations And Queries.
  
• RespondTo Customer E-Mails Within 24 Hours From Receipt As Per GuidanceProvided By Supervisor. Interaction With Cross-FunctionalDepartments For Operational Support.
  
• Requisites:Adaptability Contributes To Team Success Preferably Looking ForImmediate Joiners Or Having Max 10 Days Notice Days WorkingShift [1 Full Day And 2 Half Day]
  
• Shouldhave excellent communication skills Flair for selling Passionfor Technology Must be customer service oriented, patience,adaptability & persuasiveness. Must be willing to takeinitiatives and should possess high energy level, integrity& clarity in thoughts.