Deputy Manager / Assistant Manager - Sales Sourcing

Mahindra Lifespaces; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Mahindra Lifespaces is seeking a sales-focused professional to handle walk-in customer interactions, guide visitors through audio-visual and project presentations, and lead site visits. You will manage customer data in the CRM and drive bookings to closure.

The role requires strong negotiation skills, proactive follow-ups, and coordination with the projects and CRM teams to resolve site-related queries and finalize orders.

Qualifications

• Experience handling walk-in customers and product demonstrations.
• Ability to coordinate site visits and customer onboarding.
• Proficiency in maintaining customer data in CRM systems.
• Strong negotiation and closing skills.

Responsibilities

• Attending customer walk-ins, greeting and showing audio, video and project presentations.
• Taking customers to the site visit.
• Filling the customer data sheet and entering it into SFDC.
• Following up with the customer to close the booking.
• Resolving queries at site regarding parking, access, construction issues, and coordination with projects team.
• Negotiating with customers and closing the deal.
• Creating sales orders.
• Handing over booking formalities to the CRM.
• Coordinating with the CRM team on customer related issues.

Skills

Result Orientation

Customer Focus

Energetic Team

Tools

SFDC

Job description

Role & responsibilities

- Attending customer walk-ins, greeting and showing them the audio, video and project presentation

- Taking customers to the site visit

- Filling the customer data sheet and entering it into SFDC

- Following up with the customer to close the booking

- Resolving the queries at site in respect to car parking issues, customer access, construction related issues, coordination with projects team etc.

- Negotiating with the customer and closing the deal

- Creating sales order

- Handing over the booking formalities to the CRM

- Resolving the queries at site in respect to car parking issues, customer access, construction related issues, coordination with projects team etc.

- Coordinating with the CRM team on customer related issues

Preferred candidate profile

- Result Orientation with Execution Excellence

• Delivering results consistently as per plan with a disciplined approach
• Constantly striving to do things better and on time
• Demonstrating accountability for all assignments
• Responding proactively in conformance to processes & standards

- Customer Focus

• Making a conscious attempt to understand the needs of the customer
• Displaying a sense of responsibility for satisfying the customer
• Providing appropriate service to the customer proactively

- Weaving Passion & Energy at work

• Displaying zeal & optimism about work
• Understanding working with diverse set of people
• Trying out new ways of working