Customer Training Co Ordinator

Hitachi Energy; Chennai District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Hitachi Energy in Chennai is seeking a Customer Training Coordinator to organize Power Quality Solutions customer trainings, coordinating demands from tender stage through project execution.

The role works across engineering and other departments worldwide to plan trainings, prepare materials, manage updates, and ensure timely delivery while aligning with global teams and maintaining training documentation for the organization.

Responsibilities

• Coordinate the processes for Power Quality Solutions Customer Trainings.
• Define the training program and estimate execution costs during tender stage.
• Ensure deadlines are met and trainings are planned in advance, including materials and logistics.
• Align with different departments and coordinate meetings and processes cross-functionally.
• Update training documentation and standardize training material for organization access.

Job description

Job Description:

The Customer Training Coordinator Is Responsible For

• Coordinate the processes for Power Quality Solutions Customer Trainings. In this role, the training coordinator will be responsible to organize the demands related to customer trainings, both during tender stage and during project execution.
• During the tender stage, the Customer Training Coordinator is responsible to define the training program and calculate the costs to execute it. The training program must be based on the customer requirements and specifications.
• During the execution, the Training Coordinator is responsible to make sure that all the deadlines are accomplished, and the trainings are planned well in advance, including material preparation, updates, logistics and resources.
• The Customer Training Coordinator is responsible to make sure that the necessary alignment is done with the different departments, being responsible to organize and coordinate meetings and processes.
• This role is part of the Engineering team and will interact cross functionally in the organization. The Customer Training Coordinator will be working closely with different departments and units across the globe since many of the trainings are prepared on demand for them.
• Update Training documentation, develop and standardize the training material and make it accessible to the organization.

Publication date : 2026-09-17