Customer Training Co ordinator

Hitachi ABB Power Grids; Chennai District; On-site; INR 420,000 - 620,000; Full time

Job summary

Hitachi ABB Power Grids in India is seeking a Customer Training Coordinator to manage end-to-end customer trainings for Power Quality Solutions. You will coordinate training demands during tender and project execution.

You will define the training program, calculate costs, ensure deadlines, prepare materials, handle logistics, and align with multiple departments globally to deliver on-demand trainings.

Responsibilities

• Coordinate processes for Power Quality Solutions customer trainings.
• Define the training program during tender stage and calculate costs.
• Ensure deadlines are met and trainings are planned well in advance, including materials, updates, logistics and resources.
• Align with different departments and organize meetings and cross-functional processes.
• Update training documentation and standardize training material for access across the organization.

Job description

The Customer Training Coordinator is responsible for:

Coordinate the processes for Power Quality Solutions Customer Trainings. In this role, the training coordinator will be responsible to organize the demands related to customer trainings, both during tender stage and during project execution.

During the tender stage, the Customer Training Coordinator is responsible to define the training program and calculate the costs to execute it. The training program must be based on the customer requirements and specifications.

During the execution, the Training Coordinator is responsible to make sure that all the deadlines are accomplished, and the trainings are planned well in advance, including material preparation, updates, logistics and resources.

The Customer Training Coordinator is responsible to make sure that the necessary alignment is done with the different departments, being responsible to organize and coordinate meetings and processes.

This role is part of the Engineering team and will interact cross functionally in the organization. The Customer Training Coordinator will be working closely with different departments and units across the globe since many of the trainings are prepared on demand for them.

Update Training documentation, develop and standardize the training material and make it accessible to the organization.

Job function Customer Service & Contact Center Operations

Contract Regular

Publication date 2026-09-17

Reference number R0141266

About Hitachi Energy

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.