Customer Support ( Voice )

wroots global pvt ltd; Bangalore Rural; On-site; INR 250,000 - 350,000; Full time

Job summary

wroots global pvt ltd in Bangalore is seeking enthusiastic customer support professionals to join our team. The role involves handling inbound and outbound calls and assisting customers with their queries.

You will resolve issues, provide product/service information, maintain call records, and strive for high customer satisfaction. Basic computer skills and good communication are essential, with shift flexibility if applicable.

Qualifications

• Good communication skills
• Basic computer knowledge
• Customer-oriented mindset
• Ability to work in shifts (if applicable)

Responsibilities

• Handle customer calls professionally and efficiently
• Resolve customer queries and concerns
• Provide accurate information about products/services
• Maintain proper call records and documentation
• Ensure high customer satisfaction

Skills

Customer service

Communication skills

Shift work

Job description

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. The role involves handling inbound/outbound calls and assisting customers with their queries.

Key Responsibilities:

• Handle customer calls professionally and efficiently


• Resolve customer queries and concerns


• Provide accurate information about products/services


• Maintain proper call records and documentation


• Ensure high customer satisfaction

Requirements:

• Good communication skills in [Language(s)]


• Basic computer knowledge


• Customer-oriented mindset


• Ability to work in shifts (if applicable)