Customer Support Specialist - Gurgaon

Avaal; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Health Insurance

Night Shift

5 days working

Job summary

Avaal in Gurugram, India is seeking a customer support specialist with excellent communication skills to understand and resolve customer issues in real time, focusing on Canada and US clients.

The role requires 2+ years of experience, a proactive and organized approach, and strong calling and customer service abilities. Rotational shifts and night shifts are part of the job, with health insurance offered.

Qualifications

• 2+ years of customer support specialist experience
• Excellent Communication Skills
• Proactive and Organized
• Great in Calling process & customer support.
• Rotational Shift
• international voice process.
• Handle and resolve customer requests and complaints.

Responsibilities

• Understand and resolve customer issues in real time.
• Client handling for Canada & US base.
• Handle and resolve customer requests and complaints.

Skills

Communication skills

Proactive

Organized

Calling process

Customer support

Job description

Role & responsibilities

We are looking for a candidate with excellent communication skills & understanding of customer support specialist ability to understand customer issue and resolve them in real time, Client handling for Canada & US base.

Preferred candidate profile

• 2+ years of customer support specialist experience
• Excellent Communication Skills
• Proactive and Organized
• Great in Calling process & customer support.
• Rotational Shift
• international voice process.
• Handle and resolve customer requests and complaints.

Perks and benefits

5 days working

Health Insurance

Night Shift