Customer Service Specialist

WNS; Gurugram District; Presencial; INR 240.000 - 420.000; Jornada completa

Descripción de la vacante

WNS is hiring for Customer Support Executive – International Voice/Chat Process. The role requires excellent English communication and the ability to handle international customers. Work from office in Gurgaon with rotational shifts, including night shifts, and cab facility.

Fresher to 3 years of experience, Graduation mandatory, and immediate joiners preferred. This is a non-technical profile focusing on chat, email and voice support.

Formación

• Excellent verbal and written communication in English.
• Ability to handle international customers.
• Non-technical profile focused on chat, email and voice support.

Responsabilidades

• Deliver exceptional customer experience via Chat, Email and Voice Support.
• Act as the first point of contact for international customers.
• Provide quick, accurate, and professional resolutions.
• Maintain SLA and quality standards.
• Build strong customer relationships through effective communication.

Descripción del empleo

We Are Hiring | Customer Support Executive – International Voice/Chat Process

Work Mode: Work from Office

Shift: Rotational Shifts (Including Night Shift – Cab facility available)

We are looking for enthusiastic and dynamic candidates for an International Voice/Chat Process role. If you have excellent English communication skills and are ready to work in a fast-paced environment, this opportunity is for you!

Eligibility Criteria:

• Fresher to 3 Years of Experience
• Graduation is Mandatory
• Excellent verbal and written communication skills in English
• Immediate Joiners Preferred
• Must be currently based in Gurgaon
• Relocation is not considered
• Comfortable working in rotational shifts, including night shifts
• Non-Technical Profile

• Deliver exceptional customer experience via Chat, Email, and Voice Support
• Act as the first point of contact for international customers
• Provide quick, accurate, and professional resolutions
• Maintain SLA and quality standards
• Build strong customer relationships through effective communication

Interested candidates can share their updated resume: