Hiring For International Voice Process

Dignifyd Io; Gurugram District; On-site; INR 279,000 - 391,000; Full time

Benefits offered by this job

Both side cab

Meal

Group medical insurance

Job summary

Dignifyd Io is hiring for an International Voice Process position in Gurgaon. You will handle USA-based calls, resolve complaints, and provide end-to-end support to ensure customer satisfaction.

The role requires excellent English communication, at least 1 year in international voice process, and willingness to work night shifts. Training and onboarding will be provided.

Qualifications

• Excellent written and verbal communication skills in English.
• Minimum 1 year of experience in international voice process.
• Ability to work in a night shift.

Responsibilities

• Make and receive phone calls from USA customers
• Resolve customer complaints effectively
• Provide end-to-end customer support
• Maintain high levels of customer satisfaction
• Work in Gurgaon night shift

Skills

English communication

International voice experience

Night shift

Job description

International Voice Process

• Make and receive phone calls from USA customers
• Resolve customer complaints effectively
• Provide end-to-end customer support
• Maintain high levels of customer satisfaction
• Gurgaon
• Both Side Cab
• Shift–(6:30 PM to 3:30 AM)

Required Candidate profile

• Must have:-
• Excellent written and verbal communication skills in English
• Minimum 1 year of experience in international voice process
• Ability to work in a night shift

Perks and benefits

• Both side cab
• Meal
• Group medical insurance