Customer Support Specialist

LTM; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading customer service firm in Bengaluru is seeking a Customer Support Specialist with 1-3 years of experience. The candidate will provide exceptional service to international customers in a 24×7 environment. Responsibilities include handling queries via chat and phone, problem resolution, and ensuring customer satisfaction. Ideal candidates must have strong communication skills, the ability to work under minimal supervision, and a willingness to work from the office. Attractive compensation and immediate joining options are available.

Qualifications

• 1-3 years of experience as a Customer Support Specialist or in a similar customer service role.
• Strong problem-solving abilities and the ability to remain composed in challenging situations.
• The ability to join immediately.

Responsibilities

• Provide excellent customer service to international customers.
• Handle customer queries and complaints via chat, phone, and offline communication channels.
• Investigate issues, identify root causes, and resolve them.

Skills

Excellent English communication skills

Problem-solving abilities

Ability to work with minimal supervision

Education

Bachelor’s degree or higher

Job description

-Location: Bangalore Hebbal- (Work from Office)

-Experience: 1–3 Years (Below 1 Year also fine, But they should have Excellent Communication ,They should have International Voice Process Experience )

-Notice Period: Immediate joiners / Serving notice period

- Education: Bachelor’s degree or higher

We are seeking a dedicated and dynamic Contractor with 1-3 years of experience to join our team. The successful candidate will be responsible for providing excellent customer service to our international customers, demonstrating a high degree of ownership and a drive for product-led experience.

✅ Work in a 24×7 international customer support environment with rotational shifts (5 days/week)

✅ Handle customer queries and complaints via chat, phone, and offline communication channels

✅ Demonstrate excellent English communication skills with empathy and clarity

✅ Build a strong understanding of products and services to provide effective solutions

✅ Investigate issues, identify root causes, and resolve them by following standard operating procedures

✅ Take complete ownership of customer concerns and ensure high customer satisfaction

🔹 Desired Skills & Qualifications

- 1-3 years of experience as a Customer Support Specialist or in a similar customer service role.

- Strong problem-solving abilities and the ability to remain composed in challenging situations.

- Ability to work with minimal supervision.

- The ability to join immediately

- Willingness to work from our office in Bangalore location.

- Must have experience in driving product-led experiences.

📩 Interested can share the updated resume @[e-mail]