Customer Support Services

Timbl; Gurgaon; On-site; INR 300,000 - 500,000; Full time

Job summary

Timbl is hiring a Retention Executive in Gurgaon, India. The ideal candidate will handle customer queries effectively while ensuring a positive service experience. Responsibilities include resolving issues using strong communication and problem-solving skills. Freshers with a customer-first mindset are encouraged to apply. This position requires teamwork and the ability to manage customer expectations. Work is from the office, and candidates should be comfortable communicating in English.

Qualifications

• Comfortable in English language.

Responsibilities

• Handle customer queries and provide timely resolutions.
• Ensure customer satisfaction and a smooth service experience.
• Coordinate with internal teams to resolve customer issues.

Skills

Good communication skills

Strong problem-solving ability

Customer-handling experience

Ability to work in a team

Education

Any Grad and Undergrad

Job description

Open Position in Customer Support Services

Position Name

Retention Executive

Job Brief

We are looking for a Customer Support Executive who can handle customer queries efficiently and ensure a positive service experience. The role involves interacting with customers, understanding their concerns, and coordinating with internal teams to provide timely and effective resolutions. Freshers with good communication skills and a customer-first mindset are welcome to apply.Skills RequiredGood communication skillsStrong problem-solving abilityCustomer-handling experience (preferred)Ability to work in a team and manage customer expectations

Responsibilities

Key ResponsibilitiesHandle customer queries and provide timely resolutionsEnsure customer satisfaction and a smooth service experienceCoordinate with internal teams to resolve customer issues

Requirements

Candidate should be comfortable in English language

Education & Experience

Any Grad and Undergrad

Working Conditions

Work from Office

Location

Last Update : 2025-12-30 11:12:42