Customer Support Representative

TELUS Digital; Dadri; On-site; INR 240,000 - 360,000; Full time

Job summary

TELUS Digital in India (Uttar Pradesh, Dadri) invites articulate and driven individuals to join our Customer Support team. You will be the primary contact for customers, resolving queries via chat and email with professionalism and speed.

We welcome both freshers and experienced professionals, including undergraduates and postgraduates, and you will work night shifts as part of a dynamic, digital-first support operation.

Qualifications

• Excellent written and verbal communication in English.
• Strong problem-solving abilities.
• Ability to multitask in a fast-paced digital environment.

Responsibilities

• Resolving customer queries accurately through chat and email.
• Ensuring a positive customer experience through timely resolutions.

Skills

Communication

Problem Solving

Multitasking

Education

Open to Undergraduates, Graduates, and Post-Graduates

Job description

We are looking for articulate and driven individuals to join our Customer Support team.

In this role, you will be the primary point of contact for our customers, ensuring their queries are resolved efficiently and professionally via chat and email.

Key Responsibilities:

• Resolving customer queries accurately through chat and email.
• Ensuring a positive customer experience through timely resolutions.

Who can apply?

Education: Open to Undergraduates, Graduates, and Post-Graduates.

Experience: We welcome both Freshers and Experienced professionals.

Shifts: Must be comfortable working Night Shifts.

Requirements:

• Exceptional written and verbal communication skills in English.
• Strong problem-solving abilities.
• Ability to multitask in a fast-paced digital environment.