Customer Support Executive – Voice

[24]7.ai, Inc.; Shillong; On-site; INR 223,200 - 334,800; Full time

Job summary

A reputable technology company located in Shillong is looking for candidates for a customer service role. The ideal candidates should have good communication skills and a command over written and verbal English. Freshers and candidates with relevant experience in BPO are encouraged to apply. This role requires handling customer queries via call, and candidates should be comfortable with rotational shifts.

Qualifications

• Candidates should have good communication skills and command over English.
• Freshers and candidates with BPO experience are eligible.
• Should be comfortable with rotational shifts.

Responsibilities

• Respond to and resolve customer queries via call.

Skills

Good Communication Skills

Good command over written and verbal English

Education

Completed 12th/2nd PUC or 3 years of diploma

BE/Btech and graduates from any stream

Master graduate candidates with 1-year work experience in BPO

Job description

Skill required: Good Communication Skills

Qualifications: Any Graduation

Years of Experience: 0-5 Years

Job Description

Responding to and resolving customer queries via call.

Job Responsibilities

Respond to and resolve customer queries via call.

Job Requirements

• Candidate should have completed 12th/2nd PUC or 3 years of diploma from a recognized university
• BE/Btech and graduates from any stream are eligible to apply
• Freshers and candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply
• Master graduate candidates must have a minimum of 1-year work experience in the BPO sector
• Good command over written and verbal English is mandatory
• Should be cooperative with rotational shifts