Customer Support Executive – Chat

[24]7.ai, Inc.; Hyderabad; On-site; INR 279,000 - 390,600; Full time

Job summary

A customer service outsourcing firm in Hyderabad is looking for candidates with good communication skills to resolve customer queries via call. The role is open to freshers and requires completion of 12th/2nd PUC or a 3-year diploma. Candidates must have a good command of English and be willing to work in rotational shifts. It offers an excellent opportunity for those seeking entry-level positions in the BPO sector.

Qualifications

• Good command over written and verbal English is mandatory.
• Should be cooperative with rotational shifts.
• Candidates must be open to rotational shifts.

Responsibilities

• Responding to and resolving customer queries via call.

Skills

Good Communication Skills

Good command over written and verbal English

Education

Any Graduation

Completed 12th/2nd PUC or 3 years diploma

Master graduate candidates with 1-year BPO experience

Job description

Skill required: Good Communication Skills

Qualifications: Any Graduation

Years of Experience: 0-5 Years

Job Description:

Responding to and resolving customer queries via call.

Job Responsibilities:

Job Requirements:

• Candidate should have completed 12th/2nd PUC or 3 years of diploma from a recognized university
• BE/Btech and graduates from any stream are eligible to apply
• Freshers and candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply
• Master graduate candidates must have a minimum of 1-year work experience in the BPO sector
• Good command over written and verbal English is mandatory
• Should be cooperative with rotational shifts

Apply for this job

Beware of Fake Employment Offers!

It has come to our notice that certain unscrupulous elements are deceiving candidates in the name of [24]7.ai , asking for money, promising jobs and taking security deposits for laptops. Please note that [24]7.ai does not solicit any monetary or non-monetary exchange for employment from candidates who wish to apply or have applied for a job with us online or otherwise. We strongly advise you not to fall prey to these malpractices. In case of any such incidents, please report immediately to [e-mail]