Customer Support Executive – Voice

[24]7.ai, Inc.; Hyderabad; On-site; INR 250,000 - 400,000; Full time

Job summary

A leading customer service solutions provider in Hyderabad is seeking candidates to handle customer queries via call. Ideal applicants should possess good communication skills, and both freshers and experienced candidates in the BPO sector are welcome to apply. Education qualifications include completion of 12th grade or a diploma, with additional eligibility for BE/Btech graduates. This position may require cooperation with rotational shifts.

Qualifications

• Candidates should have good command over written and verbal English.
• Cooperative with rotational shifts.

Responsibilities

• Responding to and resolving customer queries via call.

Skills

Good Communication Skills

Education

12th/2nd PUC or 3 years of diploma from a recognized university

BE/Btech and graduates from any stream

Job description

Skill required: Good Communication Skills

Qualifications: Any Graduation

Years of Experience: 0-5 Years

Job Description

Responding to and resolving customer queries via call.

Job Responsibilities

Responding to and resolving customer queries via call.

Job Requirements

• Candidate should have completed 12th/2nd PUC or 3 years of diploma from a recognized university
• BE/Btech and graduates from any stream are eligible to apply
• Freshers and candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply
• Master graduate candidates must have a minimum of 1-year work experience in the BPO sector
• Good command over written and verbal English is mandatory
• Should be cooperative with rotational shifts

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